ERP Functional Analyst Job West Fargo area,North Dakota USA,IT/Tech

ERP Functional Analyst

Monday – Friday 8:00am-5:00pm
Competitive Salary

* This position is not eligible for remote work*

At Midland Garage Door, we are expanding our IT team to support our next generation digital roadmap that's transforming how we operate. From modernizing our core business systems to integrating smart data solutions across our plants and revamping our online sales capabilities, we're building the tools that power the future state of the organization.

As an ERP Functional Analyst, you'll play a key role in shaping that journey. You'll work closely with business stakeholders, engineers, and operations leaders to translate business needs into effective system configurations and processes — and you'll have real ownership over the systems you support. If you're excited by the idea of joining a growing team with a bold technical vision, we'd love to hear from you.

Summary:

As an ERP Functional Analyst, you will be responsible for configuring, supporting, and continuously improving our Enterprise Resource Planning (ERP) system to meet the evolving needs of the business. You'll collaborate with cross-functional teams to translate business requirements into system solutions, leveraging best practices in process design, configuration, and change management. This will be primarily focused on supporting core business functions such as manufacturing, order management, inventory, and finance.

These capabilities span many different departments across the organization.

This is an individual contributor role, and it will require an in‑person presence in the office to successfully deliver core job responsibilities.

Responsibilities:

Configure, maintain, and support ERP modules to align with business processes and requirements

Serve as the primary point of contact for end‑user questions, issues, and enhancement requests related to the ERP system

Diagnose and resolve system issues, escalating to vendor support or technical resources as needed

Develop and maintain documentation for system configurations, processes, and procedures

Design and deliver reports and queries to support business decision‑making

Participate in system upgrades, patches, and testing cycles to ensure business continuity

Train end users on system functionality and best practices

Stay current with ERP vendor updates and industry trends to ensure our solutions remain effective and competitive

Troubleshoot and resolve data integrity and workflow issues within the ERP system

Planning

Participate in the development of business planning, metrics, and objective prioritization in collaboration with departments across the organization

Participate in the development and maintenance of project backlogs — including definition, documentation, and prioritization — to support the body of work needed for IT delivery

Understand corporate goals and balance those metrics and directives in the technology planning process

Systems Integration & Support

Support integrations between the ERP system and other business applications (e.g., CRM, analytics, e‑commerce platforms)

Monitor and document system performance in relation to business and user needs

Hands‑on activities around the design, implementation, testing, documentation, roll‑out, and adoption of systems changes including ERP, Analytics, and CRM

Provide as‑needed support for daily operations of the business through various systems based on areas of expertise

Be a trusted advisor on system capabilities and processes so that implementation plans are aligned to minimize customizations to core systems while achieving an optimized outcome

Participate in review, analysis, and selection of new technologies and tools to better achieve business goals

Required Qualifications:

Bachelor's degree in Business, Information Systems, Computer Science, or related field, with 3+ years of experience supporting an ERP system in a functional or business analyst capacity
Proven experience gathering business requirements and translating them into system configurations or process improvements
Strong understanding of core business processes such as manufacturing, order management, inventory, or finance
Experience writing and interpreting reports…