Senior Consultant; Public Sector

In this role, you will be engaging with our customers post‑sales to develop software solutions on the Appian platform. These applications help companies drive digital transformation and competitive differentiation. Your primary responsibility will be to work throughout the entire project life‑cycle to define, design, develop and implement custom software and AI solutions using Appian’s platform for our commercial clients. This includes working within an agile environment to understand our client’s business processes and technical needs, launch new relational data models in production, and develop APIs to integrate with multiple systems.

You’ll brainstorm AI use cases and implement Appian’s AI tools by applying retrieval‑augmented generation (RAG), agentic workflows, prompt engineering and the latest generative models as part of transforming how customers run their organization. You will also collaborate with client’s technical teams and business users as needed throughout the entire software and development life cycle and drive adoption by empowering clients to become self‑sufficient with building process applications on their own.

• Passion for mentoring/developing others and experience leading small teams through post‑sale software implementation
• Ability to work with clients to define business processes and gather functional and technical system requirements
• Excellent communication skills, passion for technology and continuous learning, and affinity for asking “why” and solving the right problems
• History of success on cross‑functional teams; experience building products using agile methodologies (pair programming, stand‑ups, planning sessions, and sprints)
• Basic understanding of object‑oriented programming, experience working with relational databases and database design/data modeling, and SQL skills (writing queries, joins, views, etc)
• Knowledge of software testing practices (test‑driven development, automated test suites within a continuous integration framework); integrations experience using APIs such as REST and SOAP, JDBC connections, and web services; familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers (preferred)

• An Active Government Clearance (Secret and above, without any limitations) is required for this opening
• Ability and interest to maintain an Active TS:
  
  SCI Clearance, with the ability and willingness to perform work within cleared facilities (SCIF work is required)
• 3+ years of experience with hands‑on software development or technical consulting
• B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree
• Willingness to travel; 10% or less annually to support customer engagement

• Training:
  During your first few weeks of joining Appian, you will go through comprehensive onboarding and Appian training, plus a CS‑specific bootcamp to prepare you for your first client project.
• Growth:
  Continuous learning opportunities are a key focus for our department. Whether it is company‑wide weekly knowledge shares, biweekly continuing education sessions led by fellow CS members, guild participation, or free online trainings, there is always somewhere to turn for technical and professional growth.
• Career: CS career planning concentrates on three main tracks – technical, focus, and business. Each employee will be matched with an advisor who will be your go‑to resource for all career questions and guidance, including promotions and track selection.
• Culture:
  The Appian customer success group is quickly expanding but the culture continues to feel like a small community. Monthly social events are planned virtually and in the DC area while the First Year Experience (FYE) group concentrates on creating a smooth transition for all new employees.
• Training and Development:
  Onboarding focuses on equipping new hires with the skills and knowledge for success through department‑specific training. Continuous learning is a central focus, with…