Operations Associate

Operations Associate

Job Description

Elm City Montessori School, launched in August 2014, is New Haven’s first public Montessori school. We currently serve approximately 325 students between the ages of 3 and 13. New Haven, Connecticut is a thriving arts, cultural, and education hub, located in the center of a growing community of public Montessori schools.

We are looking for a bilingual professional who can run front-facing communications and help coordinate daily operations for our school's main office during the school year. This is a 10-month position, and this person reports to the Leader of School Operations. The Operations Associate is someone who is highly organized, a problem-solver and a strong communicator. This person must be a motivated individual who has the ability to work in a dynamic, fast-paced atmosphere and can effectively prioritize.

The Operations Associate will model school protocols/procedures and proactively identify challenges and solutions for our school.

• Front Desk:
  Greet students, families, staff, and visitors and ensure sign-in/out logs and other pertinent information;
  Manage telephone(s) and our email inbox; accurately takes and delivers messages; routes calls, as appropriate.
• Perform a variety of routine clerical tasks, including photocopying, processing incoming/outgoing mail, coordinating package pick-up/delivery, filing, maintaining tracking logs; maintain accurate daily dismissal list for bus and pick up; ensure reception area, front lobby, storage areas, and other common spaces are clean and orderly; perform other related duties as assigned or requested.
• Student and Family Information:
  Maintain and secure key student and family data in online systems (Power School, Google Drive, Transparent Classroom, Mail Chimp) as well as hard copy files, and respond to records requests as needed; manage daily student attendance submission, track student tardiness/absences, participate on the attendance team.
• Operations:
  Supporting ordering, preparation, and set up for school and community events; support the ordering, inventorying and organization/distribution of supplies and materials; organizing and supporting transportation, communicating with families, including arrival and dismissal; coordinating food service relationship, scheduling, and documentation; supporting student/family enrollment and recruitment; support bus transportation logistics, including field trips; support translation of key documents into Spanish, and Spanish/English interpretation as needed.
• Other duties as assigned.

• Bachelor’s degree preferred.
• 3+ years of experience in office and/or project management.
• Knowledge of and experience with school operations; prior experience in a charter or NHPS school preferred.
• Bilingual Spanish/English strongly preferred.
• Proficiency with Google docs, MS Word, Excel, Quickbooks and database management.
• Alignment with the mission and vision of ECMS.

• Salary $30,00-40,000 based on education and experience.
• Medical, vision, dental and 401K matching benefits available.

Revised:
June 2026