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Operations Support Assistant

Job in West Hartford, Hartford County, Connecticut, 06107, USA
Listing for: Town of West Hartford
Full Time position
Listed on 2026-08-12
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Data Entry, Business Administration, Clerical
  • Business
    Office Administrator/ Coordinator, Business Administration
Salary/Wage Range or Industry Benchmark: 40000 - 56000 USD Yearly USD 40000.00 56000.00 YEAR
Job Description & How to Apply Below

The Operations Support Assistant provides administrative, logistical, and operational support to ensure the efficient day-to-day functioning of assigned departments within the Town of West Hartford. This position plays a key role in coordinating internal processes, supporting staff and public inquiries, maintaining records, and assisting with special projects and operational initiatives.

Key Responsibilities Administrative & Operational Support
  • Provide general administrative support including scheduling, correspondence, filing, and document preparation
  • Maintain department records, databases, and tracking systems with accuracy and confidentiality
  • Assist with preparation of reports, presentations, and operational documents
  • Support coordination of meetings, including agendas, minutes, and follow-up tasks
Customer & Public Service
  • Serve as a point of contact for residents, vendors, and internal staff
  • Respond to inquiries via phone, email, and in person, directing requests appropriately
  • Provide clear and professional communication regarding departmental services and procedures
Financial & Data Support
  • Assist with invoice processing, purchase orders, and budget tracking
  • Enter and reconcile data within municipal systems
  • Compile and analyze operational data for reporting purposes
Project & Process Support
  • Assist with implementation of departmental projects and operational improvements
  • Track deadlines and deliverables to ensure timely completion
  • Support compliance with municipal policies and procedures
Qualifications
  • Education & Experience
  • Associate’s degree in Business Administration, Public Administration, or related field preferred
  • 1–3 years of administrative or operations support experience required
  • Experience in a municipal or public sector environment preferred
Skills & Competencies
  • Strong organizational and time management skills
  • Excellent written and verbal communication abilities
  • Proficiency in Microsoft Office Suite and data management systems
  • Ability to handle confidential information with discretion
  • Detail-oriented with strong problem-solving skills
  • Ability to work independently and collaboratively in a team environment
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