Post-Install Customer Support Specialist
Job in
West Hartford, Hartford County, Connecticut, USA
Listed on 2026-07-30
Listing for:
West-Shore-Home
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, Bilingual
Job Description & How to Apply Below
West Shore Home Hartford is seeking a Customer Service Specialist to support post-installation service activities and ensure a 5-star customer experience. You will diagnose issues using product knowledge and coordinate service visits.
Responsibilities include handling requests by phone, email, text, or via website, scheduling appointments, and communicating with installation and service teams. A high school diploma is required;
Salesforce experience is a plus.
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