Student Success Coach and Academic Advisor

Student Success Coach and Academic Advisor

Position Title Student Success Coach and Academic Advisor

FLSA Classification

FLSA Classification EX

Reports to

Reports to Associate Director of Student Success

Salary Range

Salary Range G

Weeks Per Year 52

Work Week

Work Week 40 hours (minimum)

Position Summary

Assumes responsibility for promoting a positive and successful experience for first‑and second-year students in support of student retention and graduation initiatives. Provides support for evidence‑based retention programming, advising, and first‑year experience curriculum. Contributes to department‑level committees focused on student success initiatives, academic advising systems, and data‑informed decision‑making.

All duties are performed in full support of the University’s mission, with a strong commitment to diversity, equity, and inclusion, recognizing that the effective execution of these responsibilities is central to student learning, persistence, and success.

Hiring Range

Hiring Range Budgeted salary is $45,868 to $51,000, depending upon experience

• Implements intentional, evidence‑based programs, policies, and procedures designed to support student success, retention, and persistence.
• Assists with short‑and long‑range planning for student retention initiatives, with an emphasis on first‑year student transition and sustained success beyond the first year.
• Actively participates in departmental committees focused on student retention programs, advising technologies, data analysis, or other critical student success functions.
• Collaborates with internal and external partners to execute and continuously improve student success initiatives.

• Advises and coaches a caseload of approximately 140-160 first‑and second-year students through their transition to the University.
• Ensures second-year students successfully transition to a faculty advisor within their major or program.
• Supports and monitors students’ academic progress, personal and social adjustment, major requirements, and success strategies.
• Advises students on course selection and assists with course registration processes.
• Proactively identifies and supports at‑risk students, connecting them with appropriate University resources and offices to address academic, personal, and social challenges.
• Empowers students to develop self‑advocacy skills and build a foundation for long‑term academic and personal success.

• Utilizes the full functionality of the early alert and advising systems to document student appointments, degree progression, academic alerts, progress surveys, and interventions.
• Maintains accurate and timely student records while adhering to data integrity and confidentiality standards.
• Uses student data to inform advising strategies, outreach efforts, and program improvements.

• Delivers first‑year experience course curriculum, including learning outcomes, mandatory classroom activities, and assessment strategies.
• Instructs 4–6 sections of the First‑Year Experience course each academic year.
• Supports students’ holistic development by promoting campus engagement, resource awareness, and academic skill development.
• Serves as a resource to students and advisors both inside and outside the classroom, providing accurate and timely information and feedback.

• Actively participates in enrollment events and programs, orientation activities, and fall opening initiatives.
• Develops fall course schedule for new students based on degree requirements, student needs and accommodations, and student interests; continually adjusts schedules through the summer and academic year as needed and according to institutional regulations.
• Connects with students and families in advance of the semester to address questions related to course schedules, locations, textbooks, or other transitional needs.

• Establishes, cultivates, and maintains effective working relationships across the University of Hartford to support a positive and coordinated academic…