Medical Assistant

It’s fun to work in a company where people truly BELIEVE in what they are doing! We’re committed to bringing passion and customer focus to the business.

Hartford Health Care, one of the nation’s leading health care providers, and GoHealth Urgent Care, an on-demand consumer‑centric care company, are operating urgent care centers across the Connecticut area. At Hartford Health Care‑GoHealth Urgent Care, we place the needs of our patients first by providing an effortless patient experience, a welcoming culture of care, and seamless integration with market‑leading health systems and our communities.

We would love for you to become a member of our team!

• Medical, Dental, Vision, 401(k) matching
• Employee assistance and wellness programs, including a strong focus on promoting mental health
• Generous paid time off
• Bonus: up to $600/month
• Growth opportunities
• Sign on bonus up to $3,500 for external candidates

The Medical Assistant assists in the examination and treatment of patients under the direction of an urgent care provider. The role manages the check‑in and registration process, interviews patients, measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and records information on patients’ charts. The assistant draws and collects blood samples and prepares specimens for laboratory analysis, and prepares treatment rooms for patient examinations.

Education

• High School Diploma required
• Graduate of a Medical Assisting Program preferred

Work Experience

• Medical Assistant experience preferred
• Front Desk experience preferred
• Basic Life Support (BLS) required at the time of hire, obtained through the American Red Cross (ARC) or American Heart Association (AHA)

• CCMA – Certified Clinical Medical Assistant (verified through NHA, National Health career Association)
• CMA – Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant)
• RMA – Registered Medical Assistant (verified through AMT, American Medical Technologists)
• NCMA – National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing)
• NRCMA – Nationally Registered Medical Assistant (verified through the National Association for Health Professionals)

• 1+ years of working experience as a Medical Assistant in a hospital or urgent care setting, or
• 1+ years of working phlebotomist experience

• Graduate of an accredited school of nursing or LPN or RN
• EMT – Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians)
• CNA – Certified Nursing Assistant

Candidates who do not hold an approved Medical Assistant certification at the time of hire must obtain one within 15 months of their start date to remain eligible for continued employment as a Certified Medical Assistant. Additionally, CPOE certification for order entry is required within two weeks of start date.

• Conduct patient registration, including securing required paperwork and insurance documentation and verifying insurance and patient eligibility.
• Process co‑pays and schedule patient appointments for the assigned center.
• Coordinate provider referrals to assigned specialists.
• Answer patient questions regarding their care and keep them informed of their status.
• Inform technical staff of patient flow.
• Prepare patients for examination, conduct interviews to verify patient information, record medical history, and confirm purpose of visit.
• Perform preliminary physical test for vital signs and escalte critical cases to the provider as needed.
• Conduct point‑of‑care testing as needed (e.g., flu, strep, urinalysis, ECG, HCG) and provide patient information to the provider.
• Maintain supplies and equipment in exam rooms, front desk, and reception area; ensure providers have needed medical supplies.
• Maintain order sheets to track supply inventory levels; regularly check expiration dates on supplies.
• Maintain medical records and scan charts to patient files.
• Answer phone calls, collect…