MS Teams Rooms AV​/VTC Solution Engineer

Project Summary

We are seeking an experienced Microsoft Teams Rooms AV/VTC Solution Engineer to support the end‑to‑end lifecycle of Microsoft Teams Rooms on Windows solutions across enterprise collaboration spaces. This role combines solution architecture, hands‑on implementation, administration, maintenance, and troubleshooting.

• Assess business, functional, technical, and user experience requirements for Microsoft Teams Rooms deployments across a broad range of rooms, including huddle rooms, conference rooms, boardrooms, training rooms, executive rooms, and specialty collaboration environments.
• Develop and maintain room design standards, reference architectures, hardware footprints, bills of material, implementation guides, support documentation, and operational procedures for Microsoft Teams Rooms on Windows.
• Administer and troubleshoot end‑to‑end Microsoft Teams Rooms solutions, including compute, displays, cameras, microphones, speakers, DSPs, room controllers, switching, cabling, peripherals, and supporting infrastructure.
• Configure and administer Microsoft Teams Rooms systems, room accounts, device settings, Microsoft 365 integration, Teams Admin Center configuration, Teams Rooms Pro management, monitoring, telemetry, and device lifecycle management.
• Support implementation, installation coordination, testing, commissioning, cutover, acceptance, and turnover activities for Microsoft Teams Rooms deployments.
• Review floor plans, room layouts, wiring schematics, signal flow diagrams, equipment layouts, and as‑built documentation to validate technical soundness and operational supportability.
• Troubleshoot audio, video, camera, microphone, speaker, connectivity, control, network, authentication, and service integration issues to ensure a quality user experience.
• Collaborate with AV engineering, network, identity, endpoint, security, facilities, workplace services, installation vendors, field technicians, and operations teams to meet enterprise standards.
• Define and execute validation, testing, commissioning, and acceptance procedures for deployed Microsoft Teams Rooms environments.
• Support pilot deployments, proof‑of‑concept testing, prototype room builds, hardware evaluations, and technology refresh planning.
• Provide technical guidance on standards, implementation patterns, troubleshooting procedures, and operational best practices to stakeholders and support teams.
• Maintain documentation and governance artifacts to support deployment, controlled change, lifecycle management, and long‑term operational stability.

• Aligns infrastructure strategy to business goals, leads large projects, applies compliance frameworks, designs high availability and disaster recovery patterns, and shapes deployment pipeline design.

• Directs cross‑team programs, performs advanced tuning, implements high availability/failover architectures, leads audits, plans growth, and manages budgets.

• Delivers high‑quality outcomes, sets team standards, introduces innovative solutions, and makes high‑impact decisions.

• Leads the engineering team, develops talent, resolves conflicts, and communicates effectively with senior leadership and stakeholders.

• Provides high‑level consulting to leadership, builds roadmaps, negotiates vendor contracts, and sponsors innovation initiatives.

• Bachelor’s degree in Information Technology, Engineering, Telecommunications, Audiovisual Systems, Computer Science, or a related field, or equivalent practical experience.
• 6+ years of experience in AV, VTC, unified communications, collaboration engineering, or related technical architecture roles.
• 3+ years of direct experience architecting and deploying Microsoft Teams Rooms solutions in enterprise environments.
• Strong knowledge of Microsoft Teams Rooms on Windows architecture, configuration, deployment, administration, monitoring, and lifecycle management.
• Ability to travel to sites across eastern CT and RI and work onsite up to 4 days per week.
• Strong knowledge of Microsoft Teams, Microsoft 365 integration, room…