Operations Associate; Part-Time - Westfarms Mall

Overview

Mindful movement. It’s at the core of why we do what we do at ALO—it's our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

• Execute inventory management processes with a focus on maximizing inventory accuracy and reducing shrink.
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps.
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day replenishment, floor set updates, and supply management.
• Maintain and champion strong visual standards for the sales floor.
• Collaborate with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintenance and maximization of operations.
• Support a safe work environment and efficient operation through strong stockroom standards and processes.
• Move dynamically on the retail floor to assess and fulfill the needs of the business, the team, and guests.
• Execute company-level operations-focused directives, projects and initiatives, in partnership with the Operations & Visual Management team.
• Assist in processing shipments and ensuring product flow, including visual merchandising placement and daily replenishment excellence.
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies.
• Resolve client needs quickly and effectively to ensure customer satisfaction.
• Identify product concerns and communicate inventory needs to support business goals.
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, perform other tasks as needed to keep the store clean, safe, inviting and operating efficiently.

• 1+ years prior work experience in a client-centric, sales & operational environment.
• Requires constant movement in all areas of the store.
• Ability to lift, push, carry or move up to 50 pounds.
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder.
• Ability to stand and move for an entire shift.
• Passion for customer service and delivering exceptional experiences.
• Self-motivated with a desire to achieve results and excel individually and as a team.
• Aligns with and embodies ALO’s guiding principles.

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, with a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 and 40 hours. All employees are required to be able to work during the company’s blackout period, from the week of American Thanksgiving through the end of the holiday season (the 1st week of January).

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression, or any other status protected by applicable law.

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, plus benefits such as virtual mental health services and new parent support for employees and dependents (Full-Time)
• Monthly store incentives
• Clothing allowance
• Free yoga classes at select Sanctuaries (cities vary)

The Company’s Associate base pay ranges from $16.50 - $18.50 per hour in West Hartford, CT. Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may increase total compensation. Other rewards may include clothing allowance, employee discount, 401K, medical/dental/vision plans, commuter benefits, and ALO Wellness Club.

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