VP, Strategic Account Executive - Virtual; Northeast

Overview

The Strategic Account Executive (SAE) is responsible for deepening and expanding Alight’s relationships with existing clients. This role blends credibility, executive presence, and a client‑first mindset to ensure retention, solve challenges, and uncover growth opportunities across current accounts. The SAE is polished, professional, and comfortable engaging at the highest levels of a client’s organization.

• Serve as a trusted advisor to CHROs and senior client leaders, presenting confidently and building executive‑level relationships.
• Develop deep credibility with clients by understanding delivery nuances, supporting teams through escalations, quality issues, and change‑order negotiations.
• Use credibility and executive presence to broaden connections across client organizations, meeting additional leaders, identifying challenges, and linking them to Alight’s solutions.
• Lead renewal and retention strategies, including preparation, presentation, and negotiation, ensuring long‑term client satisfaction.
• Apply a client‑first, growth‑oriented mindset—leveraging existing access and relationships to cross‑sell and expand business.
• Collaborate with internal partners to address client challenges, coordinate resources, and deliver ROI/VOI‑driven solutions.
• Tailor deal approaches to client personalities and processes, designing unique solutions rather than one‑size‑fits‑all strategies.
• Conduct regular performance reviews with clients to share results, address concerns, and identify new opportunities for growth.

• 5+ years of success in account management, client success, or strategic sales within HR, consulting, brokerage, healthcare, or related industries.
• Proven track record managing mid‑to‑large employer accounts (5,000+ employees).
• Polished, professional presence with strong executive communication, influencing, and negotiation skills.
• Deep understanding of Alight’s solutions and delivery, with the ability to navigate client‑specific nuances.
• Strong problem‑solving skills with the ability to create innovative, client‑specific strategies.
• Growth mindset with proven ability to identify and close expansion opportunities.
• Collaborative approach with a passion for long‑term client partnership and retention.
• Excellent organizational, administrative, and interpersonal skills, with a keen ability to manage complex relationships.
• Exceptional negotiation and influencing skills, with the ability to persuade and collaborate effectively with clients, brokers, team members, and leadership.
• Demonstrated ability to meet goals and manage a complex portfolio of accounts.
• Skilled in facilitating strategic planning discussions, helping clients define and achieve key objectives.
• Strong listening, inquiry, and communication skills, with the ability to translate strategic discussions into clear, actionable plans.
• Travel expectation 25‑50% (sometimes on short notice) to support meetings with clients.

This is a virtual role and is open to candidates that reside in the Northeast region of the United States.

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. Alight is an Equal Employment Opportunity employer and does not discriminate based on any legally protected characteristic. We also take affirmative action to employ disabled persons, disabled veterans, and other covered veterans.

Salary Pay Range

Minimum:  USD

Maximum:  USD

Pay Transparency Statement:
Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package. For specific details on our benefits package, please visit Wellbeing and Benefits Selector Page - Alight.