Medical Administrative Assistant - Primary Care West Haven

Medical Administrative Assistant - Primary Care West Haven

Job Category: Administrative Support for Medical Practices

Requisition Number: MEDIC
001709

Posting Date: April 14, 2026

Employment Type: Full-Time, On-site

Location: PACT and PACT MSO Primary Care West Haven, West Haven, CT 06516, USA

Salary Range: $20.00 to $24.00 an hour

Flu Vaccine Considerations: Proof of annual flu vaccination is required for all employees.

PACT MSO is a Management Service Organization that supports numerous physician groups. We offer health benefits, paid time off, and a friendly working environment. We are a medium sized company with a family atmosphere.

PACT MSO has a busy Internal Medicine Group with multiple locations seeking a Medical Administrative Assistant. The positions are located in West Haven, New Haven, Orange, Milford and Guilford and will be traveling to each location as needed. The hours are Monday through Friday 8:30am to 5:00pm with rotating Saturday mornings.

Essential Functions - Medical Administrative Assistant

• Assist with appointment scheduling, rescheduling, follow up, etc.
• Responsible for schedule utilization, cancelation and wait list management
• Coordinates tests, procedures, and lab appointments for patients
• Provide patients with information and respond to patient inquiries
• Schedule and coordinate meetings
• Assist with all patient portal questions
• Attend meetings as required by management
• Communicate information appropriately, accurately, and timely
• Create and maintain reports and distribute to appropriate staff and management
• Identify and communicate inconsistencies of information in reports to appropriate staff

Skills and Knowledge - Medical Administrative Assistant

Education and Experience

• High School Diploma or equivalent
• Experience in an office setting

• Team Player:
  Works well as a member of a group
• Detail Oriented:
  Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated:
  Devoted to a task or purpose with loyalty or integrity
• Growth Opportunities:
  Inspired to perform well by the chance to take on more responsibility
• Ability to Make an Impact:
  Inspired to perform well by the ability to contribute to the success of a project or the organization
• Financial:
  Inspired to perform well by monetary reimbursement

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.