Director of Recruitment Events and Campus Visitations

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Department: Enrollment Outreach & Events

Location: West Haven, CT

Director of Recruitment Events and Campus Visitations

Undergraduate Admissions

Who We Are:

The University of New Haven, founded on the Yale campus in 1920, is a private, coeducational university that has been recognized by The Princeton Review and U.S. News & World Report for academic excellence. Located between New York City and Boston in the shoreline city of West Haven, the University is a diverse and vibrant community of over 10,000 students from across the globe.

The Director of Recruitment Events & Visitation is responsible for planning, executing, and evaluating prospective and accepted student events for the Office of Undergraduate and Graduate Admissions. It oversees all aspects of a very comprehensive, high-volume on and off-campus and virtual visitor programs that includes Open Houses, Accepted Student Days, Explore UNewHaven Days, Major-Specific Open Houses, Information Sessions, Charger Days, daily general visitors, and other specialized visits.

Coordination of staffing for all programs and events, staffing for special requests, and oversight of the campus tour guide program are essential components of the position. Development and coordination of event communication plans, phone campaigns, event registrations, event tool management in Slate (Contact Record Management System), and supervision of multiple professional and student staff members is also required. This position will also work closely with other offices on campus to manage and support all events.

You Are:

• Tirelessly committed to enrolling and retaining a diverse student body.
• Experienced in event planning and execution for an Admissions/Recruitment organization
• Excellent communicator, with superior interpersonal and organizational skills.
• Able to work under pressure and to multitask.

You Will:

• Organize, coordinate, manage, and execute a wide variety of on-campus and virtual UG and Graduate admission events, including Open Houses, Accepted Student Days, Major Specific Open Houses, Daily Information Sessions and Campus Tours, Charger Days, and other specialized visits.
• Serve as primary liaison with faculty, deans, food services, facilities management, external vendors, and student ambassadors to coordinate and effectively implement these events.
• Work with and manage a team of professional staff members and student workers to ensure visitors will have a positive first experience on campus.
• Manage and facilitate execution of logistics for all events, including facility reservations, room reservations, contract negotiations, menu selection, A/V service, and facility set-ups.
• Manage allocated budgets for individual events and programs to insure financially efficient use of funding while providing the highest quality experience for all prospective students and families.
• Maintain detailed project plans, timelines, and budgets for all on-campus recruiting events.
• Provide administrative support as needed, including but not limited to coordinating and scheduling meetings with current students, faculty, and staff, contacting and confirming speakers and alumni, and assisting in the delegation of duties to appropriate staff and offices.
• Engage in recruiting, training, supervising, and scheduling student tour guides for all campus-based programming.
• Oversee the organization and execution of group and VIP tours.
• Maintain working knowledge of the admissions process, athletics, financial aid, residential life, student affairs, student success, and other university operations.
• Collaborate with the heads of undergraduate and graduate admissions, and marketing to develop and produce high-quality invitations, web pages dedicated to specific events, online registration forms, and supporting materials.
• Manage CRM-related tasks, including event management tools, QR code usage for event check-in, and ensure a high functioning event communication plan for prospective and accepted students and families.
• Develop an evaluation/assessment plan and follow-up action plan for all campus events.
• Prepare reports to show the impact of campus visitation programs, focusing on yield and quality service components.
• Other duties as necessary in order to meet the enrollment goals and mission of the University as deemed by the AVP of Enrollment & Campus Visit Experiences, and VP for Enrollment & Student Success.

Occasionally:

• Conduct information sessions for prospective students and families when needed.
• Cover conflicts for college fairs and high school visits when necessary.

You Have:

• At least 5-7 years of progressively responsible experience in a university or college admissions office or with proven event planning experience.
• Experience with Slate…