Part-Time Relationship Banker

About Us

At USALLIANCE, we pride ourselves on innovation, teamwork, training and development and career planning. As part of our team, you will have the opportunity to grow both personally and professionally in an inclusive and supportive environment. Represent USALLIANCE in the community and form lasting relationships with our members and partners.

USALLIANCE Financial is committed to making a positive difference in the lives of our members and community. Relationship Banker I is responsible for the delivery of exceptional member experiences, implementing USALLIANCE’s sales and service standards by offering products and services to improve our members’ financial position. Represent USALLIANCE in the community and form lasting relationships with our members and partners. You will have teller-like responsibilities and personal banker-like responsibilities, acting as a universal banker.

This is a part-time position working up to 20 hours per week.

• Monday 8:30 AM - 4:30 PM
• Thursday 8:30 AM - 5:30 PM
• Saturday 8:45 AM - 12:30 PM

• Promptly and accurately perform member transactions and requests, both in person and on the phone, including balance inquiries, deposits, withdrawals, funds transfers, loan payments, and setting up online and mobile banking, and submitting new membership and loan applications.
• Demonstrate knowledge of Credit Union products, services, policies, and procedures, including promotions and special offers, during member and employee interactions.
• Offer additional support to our Call Center when needed.
• Demonstrate working knowledge and understanding of the Credit Union’s sales and service standards, and cross-sell Credit Union products and services during every eligible member interaction.
• Maintain privacy and confidentiality of Credit Union members and employee account and business information. Identify and communicate areas for continual improvement of business processes to support efficiency.
• Participate in branch outreach events and be an ambassador of USALLIANCE by participating in local community and SEG events.
• Travel to other branch locations as needed.
• Assist with vault/ATM custodian role.

• High school diploma or equivalent required.
• Minimum of 1 year cash handling experience.
• Great people skills with a “can do” attitude and high energy level.
• Ability to multitask – manage multiple priorities and systems.
• Work independently and cooperatively with other credit union team members and departments.
• Strong communication, attention to detail, and active listening skills.
• Previous banking and/or contact center experience is a plus.
• Bilingual (English/Spanish) is a plus.

• Competitive salary
• Opportunities for professional development and career growth
• A collaborative and inclusive work environment
• Paid Time Off, Wellness Time & Paid Federal holidays
• 401K with 6% match
• High Performance Culture
• Compensable travel time when traveling to alternative branch sites

Salary range: $20.86 - $25.03 per hour, exclusive of fringe benefits or potential incentives. This position is also eligible for an annual corporate bonus.

USALLIANCE Federal Credit Union, as an Equal Opportunity Employer, values and supports the diverse cultures, perspectives, skills, and experiences within our workforce.

All positions must adhere to standard BSA/AML policies, procedures, and processes. Employees must demonstrate awareness of business functions and how business decisions affect financial and/or non-financial work results.