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Project Manager, Program ​/ Project Manager, IT Project Manager

Job in West Haven, New Haven County, Connecticut, 06516, USA
Listing for: HomeServe
Full Time position
Listed on 2026-03-12
Job specializations:
  • Management
    Program / Project Manager, IT Project Manager, Operations Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Position Overview

The Project Manager will manage enterprise-wide business projects using established project methodologies. The role will involve planning, execution, and finalization of projects according to strict deadlines and within approved budgets. The Project Manager will coordinate the efforts of internal team members and external partners in order to deliver projects according to plan.

Responsibilities
  • Drive project planning activities and manage the execution of projects according to plan.
  • Manage relationship with project stakeholders, including internal and external partners, keeping stakeholders informed of progress and issues in order to manage expectations on all project requirements and deliverables.
  • Manage and communicate a clear vision of the project’s objectives and motivate the project team to achieve them; create a project environment that enables peak performance by team members.
  • Proactively identify changes in work scope and ensure appropriate planning measures are taken with internal and external stakeholders to reassess and amend the scope of work requirements, budget, and timeline.
  • Track scope and priority changes and their impact on the cost/timeframe of the project delivery.
  • Analyze risk, establish contingency plans, and identify trigger events and responsibilities for initiating mitigating action.
  • Ensure adherence to HSUSA’s Project Management policies and specifically follow the HSUSA process for managing projects and required deliverables. Ensure documentation is complete, current, and stored appropriately.
  • Relationship Management.
  • Maintain proper financial management of the project in line with an established budget.
  • Determine what constitutes successful closure of the projects for all parties. Gain acceptance and sign‑off by all parties when closure is attained.
  • Follow standards and processes for change management and version control as established by the HSUSA PMO.
  • Ensure assignment and deliverable clarity to project team; review quality of project work and manage the proper integration of team members’ work.
  • Provide performance input to project team members’ functional management.
  • Continuously seek opportunities to improve communication and streamline processes.
  • Look to effect positive change in project management processes through personal effort and influence within team.
  • Provide productive, constructive status reporting to management as necessary.
  • Keep track of lessons learned and share those lessons with team members as appropriate.
  • Track errors and delays and determine how they impact the project from a cost and potential business impact point of view.
Essential Functions
  • Direct management of approximately 2–3 assigned PMO projects – 80%
  • Participate in PMO status and governance meetings – 10%
  • Other administrative tasks and training – 10%
Job Requirements
  • Bachelor’s degree in Computer Science, Project Management, Business (or Management), Finance, or related discipline
  • 8+ years of proven track record of successfully applying project management controls to manage large-scale global initiatives through all phases of its life cycle. This should include managing resources across multiple functions in order to meet project goals.
  • 4–5 years of demonstrated focus with Financial and IT implementations and Compliance project management, preferably through full project life cycle. These could include ERP, Oracle, Sarbanes‑Oxley, PCI Compliancy, etc. Responsibilities should have included project planning, project executing & controlling, and project closure.
  • Experience working and delivering projects within Agile methodologies a plus
  • Experience using PPM tools for Workflow Management, Task Management, Resource Management, Time Tracking, and Project Management. JIRA experience a plus
  • Experience leading projects and programs within and outside IT, as well as projects and programs that involved external providers, encompassing iterative and agile development, all with increasing levels of responsibility and budget management.
  • Outstanding presentation, communication, and facilitation skills.
  • Demonstrated leadership of multidiscipline, high-performance work teams/groups.
  • Effective at working…
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