Resident District Manager

** Role Overview*
* ** Join Sodexo and make an impact by creating exceptional campus dining experiences while building strong partnerships and leading a talented team at the University of New Haven.*
* ** Sodexo's Campus Segment
** is seeking a dynamic and strategic
** Resident District Manager
** to lead dining operations at the
** University of New Haven
** in
** West Haven, Connecticut** . This highly visible leadership role serves as the primary point of contact for a complex campus dining program with multiple locations and service offerings.

The ideal candidate will bring prior higher education dining experience, exceptional client relationship skills, and a proven ability to drive operational excellence, financial performance, and team development. This position is heavily client-focused, with approximately 70% of time dedicated to client engagement, strategic partnership, and stakeholder relations, while balancing operational leadership and financial accountability.

We are looking for a solution-oriented leader who understands how to align dining services with client expectations, build strong teams, and grow a successful business within a unionized environment.

** What You'll Do*
* + Serve as the senior Sodexo leader and primary client partner for the University of New Haven dining program.

+ Build and maintain strong relationships with university leadership, campus stakeholders, and student groups to ensure exceptional client satisfaction.

+ Lead multiple dining locations and managers while ensuring operational excellence across all service areas.

+ Drive financial performance through budget management, forecasting, labor management, and cost controls.

+ Develop and execute strategies that support business growth, student engagement, and innovation.

+ Ensure compliance with Sodexo standards, company policies, safety regulations, and client contractual obligations.

+ Coach, mentor, and develop management teams to foster engagement, accountability, and career growth.

+ Partner with campus leadership to identify opportunities, solve challenges, and deliver customized solutions that meet evolving client needs.

+ Manage labor relations and maintain a positive working relationship within a unionized workforce.

+ Monitor key performance indicators and implement continuous improvement initiatives that enhance service, quality, and profitability.

** What We Offer*
* Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

+ Medical, Dental, Vision Care and Wellness Programs

+ 401(k) Plan with Matching Contributions

+ Paid Time Off and Company Holidays

+ Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

** What You Bring*
* + Bachelor's degree or equivalent experience.

+ Proven leadership experience within higher education dining, campus dining, or a similarly complex food service environment.

+ Strong client-facing skills with a demonstrated ability to build trusted partnerships and influence stakeholders at all levels.

+ Experience leading large, multi-unit food service operations with accountability for financial performance and operational results.

+ Strong understanding of budgeting, forecasting, labor management, and P&L accountability.

+ Experience managing within a union environment.

+ A track record of developing high-performing teams and creating a culture of engagement and accountability.

+ Demonstrated success growing a business, driving operational improvements, and delivering innovative solutions.

+ Strong communication, collaboration, and problem-solving skills.

+ A solution-minded approach with the ability to anticipate client needs and deliver results that exceed expectations.

** Who We Are*
* At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and…