Area Coordinator, Office of Residential

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Department: Office of Residential Life

Location: West Haven, CT

The University of New Haven, founded in 1920, is a private university whose mission is to prepare students to excel and lead purposeful and fulfilling lives in a global society. The university offers more than 150 undergraduate and graduate programs and has been recognized for academic excellence, nationally and internationally. In addition to its main campus in West Haven, the university has a campus in Tuscany, Italy.

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• A proven problem‑solver with a strong attention to detail.
• Committed to assuming leadership in a diverse, high‑energy environment requiring the ability to consistently manage multiple simultaneous priorities.

• Oversee a residential community and supervise, train, and evaluate student Resident Assistants (RAs).
• Be a live‑in presence for 350‑450 residents within your assigned residential community, working day, weekend, evening hours and university holidays.
• Supervise graduate level Residence Hall Director.
• Design, implement and assess a residential programming strategy that supports retaining students at the University as well as in housing. Programs include mentoring, social and educational programs, orientation programs, summer camps and conferences.
• Oversee the maintenance work order process as well as the damage billing process while working collaboratively with Facilities to address area needs and issues.
• Coordinate operational aspects of residence hall openings and closings; health and safety inspection process, schedule fire drills and room inventory process for areas of supervision.
• Serve as a resource for students seeking support and a referral agent to other resources on campus regarding academic, personal, or mental‑health concerns.
• Conduct disciplinary counseling and hearings for violations of University rules and regulations.
• Engages in opportunities to increase own capacity for equity, diversity, and inclusion and encourages cultural competency among students.
• Participate in departmental, divisional and institutional committees as assigned.

• Two years of professional residential experience preferred.
• Proficiency with The Housing Director (THD) housing management software and Maxient conduct management software preferred.
• A valid Driver’s License.

• Health & Welfare Programs:
  Employees and their eligible family members, including spouses and dependents are eligible for Medical, Dental, Vision and Life Programs.
• Wellness & Fitness:
  On‑campus Recreation and Fitness Center for employees and families;
  Employee Assistant Program.
• Commitment to Educational Excellence:
  Tuition assistance for employees and eligible dependents;
  Tuition exchange opportunities.
• Employee Discounts on products, services and educational opportunities.
• Work/Life Benefits:
  Generous paid time off programs; progressive paid holiday schedule (including holiday break between Christmas and New Year’s); 4 weeks of parental paid leave; flexible work schedules including summer hours where applicable.

* The University of New Haven is not a qualifying E‑Verify employer and its use of E‑Verify is limited to specific government projects. For that reason, candidates with STEP OPT authorization cannot be considered for employment.