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Key Account Manager, Global OEM

Job in West Haven, New Haven County, Connecticut, 06516, USA
Listing for: KX Technologies
Full Time position
Listed on 2026-07-15
Job specializations:
  • Sales
    Account Manager, Business Development
Salary/Wage Range or Industry Benchmark: 110000 - 125000 USD Yearly USD 110000.00 125000.00 YEAR
Job Description & How to Apply Below

KX Technologies LLC

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

Key Responsibilities
  • Own commercial management of assigned core and non-Quad 1 accounts, including customer relationships, account planning, forecasting, issue resolution, quote execution, and revenue and margin performance.
  • Apply 80/20 customer segmentation to align service levels, pricing strategies, growth priorities, and escalation paths by customer tier.
  • Lead cross-functional NPD, CI, derivative, and customer-specific projects from intake through launch, ensuring milestones, risks, customer commitments, and execution timelines are managed effectively.
  • Translate customer needs into actionable requirements and coordinate execution across Product Development, Operations, Quality, Supply Chain, Finance, Customer Service, and Sales teams.
  • Support OEM value-creation and demand-generation initiatives by managing customer inputs, launch assumptions, aftermarket opportunities, and commercial execution plans.
  • Maintain accurate CRM, pipeline, forecast, quotation, and account data, providing actionable insights and decision support while ensuring forecast accuracy, pipeline hygiene, and documented account plans.
  • Partner with Customer Service and Inside Sales to improve responsiveness, proactively resolve customer issues, reduce recurring pain points, and minimize unnecessary escalations.
  • Identify account growth opportunities, including adjacent applications, formulation opportunities, aftermarket potential, and opportunities requiring Business Development or senior leadership engagement.
  • Ensure timely, accurate quotations aligned with pricing, margin, and strategic objectives, driving quote-to-win conversion and overall account growth.
Required Qualifications
  • Bachelor’s degree in business, engineering, marketing, or related field; manufacturing or engineered-product exposure preferred.
  • 5-8+ years of experience in account management, commercial operations, project management, sales operations, customer program management, or OEM-facing manufacturing environment.
  • Experience coordinating cross-functional teams across sales, operations, customer service, product development, quality, finance, or supply chain.
  • Strong analytical capability with experience in forecasting, CRM, dashboards, pricing/quote support, or KPI reporting.

Compensation: $110,000 - $125,000 annually, commensurate with experience, plus a performance-based sales bonus.

Travel Requirement:
Up to 50% domestic and international travel.

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , and please be sure to include the title and the location of the position for which you are applying.

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