Key Account Manager, Global OEM

## Key Account Manager, Global OEMApplylocations:
West Haven, CTtime type:
Full time posted on:
Posted Todayjob requisition :
JRKX Technologies LLCAs a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

The Key Account Manager is responsible for driving disciplined day-to-day commercial execution across assigned Residential Filtration OEM accounts. The role owns the operational cadence for core and non-Quad 1 accounts, including customer coordination, quote management, forecast accuracy, CRM and pipeline management, NPD and derivative project execution, service-level segmentation, and cross-functional issue resolution. By applying customer segmentation, 80/20 prioritization, value-selling principles, and data-driven commercial insights, the Key Account Manager helps protect existing business while identifying and capturing growth opportunities.

This role serves as a critical stabilizing function, ensuring consistent customer execution and enabling senior commercial leaders to focus on strategic customer relationships, business development, new OEM acquisition, demand generation, and technology commercialization opportunities.
** Key Responsibilities
*** Own commercial management of assigned core and non-Quad 1 accounts, including customer relationships, account planning, forecasting, issue resolution, quote execution, and revenue and margin performance.
* Apply 80/20 customer segmentation to align service levels, pricing strategies, growth priorities, and escalation paths by customer tier.
* Lead cross-functional NPD, CI, derivative, and customer-specific projects from intake through launch, ensuring milestones, risks, customer commitments, and execution timelines are managed effectively.
* Translate customer needs into actionable requirements and coordinate execution across Product Development, Operations, Quality, Supply Chain, Finance, Customer Service, and Sales teams.
* Support OEM value-creation and demand-generation initiatives by managing customer inputs, launch assumptions, aftermarket opportunities, and commercial execution plans.
* Maintain accurate CRM, pipeline, forecast, quotation, and account data, providing actionable insights and decision support while ensuring forecast accuracy, pipeline hygiene, and documented account plans.
* Partner with Customer Service and Inside Sales to improve responsiveness, proactively resolve customer issues, reduce recurring pain points, and minimize unnecessary escalations.
* Identify account growth opportunities, including adjacent applications, formulation opportunities, aftermarket potential, and opportunities requiring Business Development or senior leadership engagement.
* Ensure timely, accurate quotations aligned with pricing, margin, and strategic objectives, driving quote-to-win conversion and overall account growth.
** Required Qualifications
*** Bachelor’s degree in business, engineering, marketing, or related field; manufacturing or engineered-product exposure preferred.
* 5-8+ years of experience in account management, commercial operations, project management, sales operations, customer program management, or OEM-facing manufacturing environment.
* Experience coordinating cross-functional teams across sales, operations, customer service, product development, quality, finance, or supply chain.
* Strong analytical capability with experience in forecasting, CRM, dashboards, pricing/quote support, or KPI reporting.
**…