Front Desk Associate - West Hollywood Talent Pool

We’re looking for a stellar part‑time Front Desk Associate (FDA) to join our established and high‑performing team at Myo West Hollywood! As one of the first faces our clients see, you’ll play a key role in delivering an elevated, seamless experience that keeps them coming back.

Myo – West Hollywood (8354 Santa Monica Blvd, West Hollywood, CA 90069)

We’re looking for candidates available to work 3 shifts flexibly between AM and PM with 1 weekend availability. Your shift schedule will include:

• Two weekdays
• Sunday – required

FDAs bring energy and hospitality to a clinic known for its vibrant community and expert care. You’ll help keep day‑to‑day operations running smoothly, support our clinicians, and ensure every client feels welcomed and empowered. If you’re passionate about people and love a fast‑paced, wellness‑driven environment, we’d love to meet you!

Myo is modern physical therapy to future‑proof your body. Through 1:1 expert care, our team of physical therapists, chiropractors, and massage therapists use full‑body awareness and proactive insights to intercept injury, reduce pain, and improve your everyday.

Join us in our mission to raise body IQ globally! #Futureproof Your Body

• More than a typical front desk role — you play an important part in shaping each client’s experience and helping them feel supported from the moment they walk in.
• Grow in a company that invests in you — benefit from ongoing coaching, mentorship, and access to personal development resources that help you build skills you’ll use for life.
• Develop sales and client experience skills — learn how to educate clients, recommend services, and create a seamless experience that keeps people coming back.
• Gain hands‑on experience in hospitality — deliver a high‑quality, personalized experience that goes beyond expectations and sets the tone for every visit.
• Work that feels meaningful — be part of helping people move and feel better, while being valued as an individual on your team.

• Deliver exceptional, on‑brand client service across phone, in‑person, and written communication
• Guide new clients through Myo’s services with clear, confident messaging
• Manage and optimize clinic schedules, bookings, and waitlists
• Accurately handle billing, claims, invoices, and client documentation
• Keep the clinic clean, stocked, and running smoothly day‑to‑day
• Support client follow‑ups, marketing efforts, and business‑driving initiatives
• Collaborate with team members to ensure smooth shift transitions

• 1+ year in customer service or hospitality
• Passionate about delivering great client experiences
• Detail‑oriented and takes pride in their environment
• Confident communicator who can clearly explain services and value
• Business‑minded with an understanding of booking and client flow
• Thrives in a fast‑paced, dynamic setting
• Curious, proactive, and solutions‑oriented
• Authentic, team‑oriented, and comfortable speaking up
• Prioritizes personal well‑being to show up at their best

• Complimentary Staff Treatment Sessions
• 401k Program with a Company Match
• Cell Phone Allowance
• Select holiday closures
• Sick time
• Pet insurance

$20.50 - $22.50 an hour

Our Hiring Process:
We aim to create a thoughtful, engaging hiring experience that reflects our client experience. If selected, you’ll meet with our Operations Lead to discuss your background, strengths, and goals, while getting a feel for the clinic and team environment.

We’re excited to meet you and explore the possibilities together!

• Care Deeply (Empathy)
• One Team, One Dream (Collaboration)
• Make it Count (Focus)
• Set the Pace (Ambition)
• Never Stop Learning (Curiosity)

Learn more about us through our You Tube and Instagram.