IT Project Manager

Tri Star Sports and Entertainment Group is a renowned business management firm serving high net-worth clients in the sports and entertainment industry. Tri Star provides comprehensive financial and advisory services including accounting, tax, tour management and wealth preservation strategy. We foster a culture of professionals who are committed to super serving our clients and their trusted advisors. Tri Star seeks to employ innovative methods to provide the highest level of accounting and business management services.

We create a financial foundation and path to sustain growth and stability which allows our clients to focus on their fullest professional and personal goals.

This position requires a highly organized individual who possesses strong initiative and has the ability to complete multiple projects in a deadline driven environment. This role will support our users day-to-day and work with our cybersecurity and MSP partners to provide hands on support for our network and hardware infrastructure. This individual must be able to communicate effectively and understands the need to work in an integrated manner with other members of the department in furtherance of goals, objectives, and knowledge.

• Provide strategic leadership and day-to-day oversight of technology operations across the corporate office and affiliated entities, ensuring reliable, secure, and efficient technology services that support business objectives.
• Serve as the primary technology resource for executives, employees, and key stakeholders, delivering exceptional support while aligning technology solutions with operational needs.
• Oversee end-user support services, ensuring timely resolution of technology issues in accordance with established service expectations and maintaining high levels of user satisfaction.
• Manage the onboarding and offboarding process for employees, including account provisioning and deprovisioning, workstation deployment, access management, security controls, and technology orientation.
• Administer and maintain core technology infrastructure, including Microsoft 365, networking, wireless systems, conference room technology, telecommunications, endpoint devices, and cloud-based business applications.
• Develop, implement, and maintain technology standards, policies, procedures, and best practices to ensure consistency, compliance, security, and operational efficiency across all supported entities.
• Partner with executive leadership to evaluate business requirements, identify technology opportunities, and recommend solutions that improve productivity, collaboration, security, and scalability.
• Lead relationships with managed service providers (MSPs), cybersecurity firms, software vendors, telecommunications providers, and other technology partners to ensure service quality, accountability, and value.
• Oversee cybersecurity initiatives, including user awareness training, endpoint protection, vulnerability remediation, access controls, incident response coordination, and adherence to security best practices.
• Manage technology procurement, budgeting, licensing, renewals, warranties, and vendor contracts to optimize costs and ensure compliance.
• Maintain accurate technology asset inventories, including hardware, software licenses, mobile devices, network equipment, subscriptions, and domain management.
• Plan, coordinate, and execute technology projects, system implementations, upgrades, migrations, and infrastructure improvements with minimal disruption to business operations.
• Ensure conference rooms, collaboration platforms, and executive meeting technologies are properly configured, maintained, and available to support seamless communications.
• Develop and maintain comprehensive documentation, including system configurations, network diagrams, support procedures, disaster recovery information, and knowledge base resources.
• Monitor technology performance, capacity, and reliability while proactively identifying and addressing risks, inefficiencies, and opportunities for improvement.
• Collaborate with business leaders to establish technology governance, business continuity planning, disaster recovery readiness, and risk management practices.
• Continuously evaluate emerging technologies and industry trends, recommending solutions that enhance operational effectiveness and support organizational growth.
• Foster a culture of service excellence, professionalism, accountability, and continuous improvement within all…