Jewelry Sales Associate

We are seeking a Jewelry Sales Expert to join a growing team. This person will serve as a trusted advisor throughout the customer journey and play an integral part in growing the bridal jewelry business.

This role is ideal for someone who thrives on building strong customer relationships and creating a memorable experience for life’s special milestones. The right candidate will bring a passion for selling, a strong background in diamonds and jewelry, and the ability to work in a fast-paced, client-focused environment.

• Serve as a trusted advisor to clients through personalized consultations, both in person and virtually.
• Demonstrate jewelry and diamonds, provide education, and guide clients through selection and purchase decisions.
• Follow up with clients to close sales and deliver a high-touch customer experience.
• Manage a pipeline of leads, maintain appointment calendars, and nurture ongoing client relationships.
• Support company growth through strong sales performance and consistent clienteling.
• Collaborate with showroom, virtual sales, marketing, and product teams on custom projects, launches, events, and activations.
• Share customer trends and product feedback to help improve the overall client experience.

• Proven success closing sales in a high-volume retail or e-commerce environment.
• Mandatory experience selling diamonds.
• Strong jewelry background;
  Certified Gemologist credentials preferred.
• Independent, motivated, and highly organized.
• Excellent written and interpersonal communication skills.
• Positive, patient, and service-oriented approach.
• Comfort with technology and working across virtual and in-person settings.
• Availability to work a non-traditional schedule, including every Saturday and Sunday.
• Mandarin language skills are a plus.

• Benefits eligibility includes health coverage, flexible spending accounts, retirement savings plans, life and disability insurance, paid and unpaid time away from work, and employee discounts.
• Some benefit options may vary by location.
• This position may require standing for extended periods, walking, reaching, bending, repetitive motion, and lifting or carrying up to 25 pounds.