Escrow Assistant

Who We Are

Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential.

Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.

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We’re seeking an Escrow Assistant to join our growing team in Heber City, UT. In this role, you’ll work in a dynamic, fast‑paced environment, providing critical administrative and customer support to our Escrow team. This position plays a key role in helping make the dream of home ownership a reality.

• Assist in the escrow process, such as opening orders, inputting closing statement information, preparing documents for closing, handling the complete disbursement and follow‑up.
• Communicate regularly with customers during the escrow process flow.
• Interpret various agreements as they relate to escrow closings.
• Work with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience.

• Passion for helping customers while maintaining a professional and positive attitude.
• Excellent verbal and written communication with both internal teams and external customers.
• Problem‑solving with strong organizational skills, detail orientation, natural curiosity, and eagerness to learn.
• Thrives in contributing to a team working together to deliver beyond customer expectations.
• Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies.
• High school diploma or equivalent.
• 2+ years of escrow‑related experience preferred.

Pay Range: $18.46–$24.63 Hourly. This hiring range is a reasonable estimate of the base pay for this position at the time of posting. Pay is based on a number of factors, which may include job‑related knowledge, skills, experience, business requirements and geographic location.

First American is an equal opportunity employer in every sense of the term. We are proud to foster an authentic and inclusive workplace. First American embraces individuality, supports it, and thrives on it. Based on eligibility, we offer a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and an employee stock purchase plan.