Customer Engagement Specialist

Job Description

Join the Riley Taylor Agency Customer Service Dream Team!

Are you the kind of person who brings energy, positivity, and a 'let's-do-this' attitude everywhere you go? Love connecting with people and making their day better? Then we want YOU on our Customer Service Team!

Location:

West Jordan Utah (but well help you get licensed if you're not yet!)

Position Type:
Full-time, salaried + commission (you're in charge of your earnings!)

Training: 30 days of hands-on guidance + 30 days of goal-crushing support. After that? The sky's the limit.

Were a small team with BIG dreams and even bigger personalities think of us as your work-family! If you're looking for a place where your work matters, your ideas are heard, and your teammates cheer you on, this is it.

• Paid Time Off (PTO)
• Health Insurance
• Life Insurance
• Hands on Training
• Mon-Fri Schedule
• Career Growth Opportunities
• Retirement Plan
• Netflix
• Audible
• Gym Membership

What Youll Be Doing:

Talking to our awesome customers and helping them understand and upgrade their policies.

Writing new policies with confidence and care.

Managing calls, emails, and texts like a pro.

Working independently AND being a key part of a team that genuinely has your back.

You're a great fit if you:

Communicate like a champ (written and spoken).

Are detail-obsessed and organized.

Can juggle tasks without dropping the ball.

Make smart decisions with confidence and professionalism.

Are a Microsoft Office wizard

Have a Utah Property & Casualty Insurance License (Life Insurance a bonus!) - or are open to getting licensed (well help!).