Testing Proctor; Part Time

Under limited supervision, the Test Proctor’s responsibilities include welcoming and checking in test candidates, verifying , and administering a variety of exams. The proctor also monitors candidates during testing. The proctor works and interacts effectively with students, instructors, and College staff to create a secure, efficient and courteous testing environment.

• Excellent organizational skills.
• Maintain confidentiality of sensitive information.
• Must be detail-oriented and committed to accuracy.
• Must have excellent communication skills, both oral and written (ability to read, speak and write English).
• Must be team-oriented and possess the ability to follow written and oral instructions effectively.
• Able to anticipate needs and manage time wisely.
• Ability to perform duties with limited supervision.
• Ability to manage conflict in a calm and effective manner.
• Must be proficient in Microsoft Office software.
• Must be familiar with general office methods and techniques including filing systems.
• Knowledge of College policies, procedures, operations, and information system helpful.

• Greet tester and verify .
• Provide instructions to student regarding his/her test.
• Seat candidate and launch test.
• Proctor test, including monitoring candidate via video surveillance.
• Maintain the cleanliness of testing area.
• Answer phone.
• Operate office equipment.
• Work with and protect confidential information.
• Operate electronic mail and messaging systems.
• Accurately organize and file test materials in both paper and electronic formats.
• Look up student and other information in Register Blast and the College Information System (Banner).
• Enforce required policies and procedures firmly and courteously.
• Provide accurate and consistent information in a clear and articulate manner.
• Provide excellent customer service to all visitors to the testing center.
• Assist departmental personnel with other duties as needed.
• Ability to communicate effectively with a broad range of people with a variety of abilities and backgrounds, to maintain good working relationships across the College.
• Ability to work with all groups from a variety of academic, socioeconomic, cultural, and ethnic backgrounds, and with community college students, faculty, and staff, including those with disabilities.

• High school diploma (or equivalent).
• Some college or other post-secondary student experience.
• 1-year office, reception, or customer service experience.
• Experience working with confidential information.
• Familiarity with SLCC a plus.