Mission Critical Engineer

Novva Data Centers is a leading provider of cutting‑edge data enter solutions, committed to delivering innovative and reliable services to our clients. Our state‑of‑the‑art facilities are designed to meet the highest standard of performance, security, and efficiency.

The Mission Critical Engineer II (MCE
2) is a mid‑level operations role responsible for supporting the safe, efficient, and reliable operation of data center infrastructure. This role builds upon the foundational skills of MCE 1 by requiring deeper technical expertise, the ability to perform root cause analysis, lead maintenance activities, and support commissioning/turnover of new systems. The MCE 2 works closely with senior engineers, vendors, and construction partners to maintain uptime, optimize system performance, and ensure operational excellence within mission‑critical environments.

• System Operations & Maintenance
  • Operate, monitor, and maintain electrical, mechanical, and plumbing (MEP) systems in live mission‑critical environments.
  • Perform preventative and corrective maintenance on chillers, CRAC/CRAH units, fan walls, UPS, switch gear, PDUs, RPPs, and related systems.
  • Support commissioning and turnover activities (L2–L5) for new equipment and infrastructure.
• Technical Troubleshooting & Root Cause Analysis
  • Diagnose complex technical issues, identify root causes, and implement corrective action.
  • Provide post‑incident documentation, analysis, and recommendations to prevent recurrence.
• Documentation & Process Development
  • Draft, review, and execute Method of Procedure (MOP), Standard Operating Procedure (SOP), and Emergency Operating Procedure (EOP) documents.
  • Maintain accurate asset and maintenance records in CMMS/MCIM systems.
• Change Management & Controls
  • Support system modifications, upgrades, and equipment replacements through established change management processes.
  • Coordinate with contractors and vendors to ensure work is performed safely and in alignment with operational standards.
• Performance Optimization
  • Monitor system performance and energy usage; recommend optimizations for efficiency and reliability.
  • Participate in capacity planning and equipment lifecycle management.
• Emergency Response
  • Respond to and mitigate critical system events to maintain uptime.
  • Serve as point of escalation for MCE 1 engineers during incidents.

• Education & Experience
  • 3–5 years of experience in mission-critical operations, data centers, power plants, or large-scale mechanical/electrical systems.
• Technical Skills
  • Proficiency with electrical distribution systems, UPS, generators, cooling systems, and BMS/SCADA platforms.
  • Strong understanding of safety protocols, lockout/tagout (LOTO), and NFPA 70E standards.
  • Experience drafting and executing MOPs/SOPs/EOPs.
• Soft Skills
  • Strong communication and documentation abilities.
  • Ability to lead small teams during maintenance and incident response.
  • Detail-oriented, with a focus on uptime, safety, and accountability.

Novva offers a comprehensive benefits package including health, dental, vision, PTO, supplemental benefits, and retirement 401k employer matching.