SSCI Engineering Technician

Summary

The SSCI Engineering Technician is a technical execution role within the Site Systems & Continuous Improvement Engineering (SSCI) organization. SSCI is responsible for advancing Continuous Improvement, Environmental, Health & Safety (EHS), Total Productive Maintenance (TPM), Facilities, Product Failure Analysis & Repair, Sustainability, and other site systems that support operational excellence, customer satisfaction, and scalable business growth. This position serves as a primary execution resource for SSCI work through implementation, investigation, data collection, problem solving, and follow-through activities.

The role is aligned to a primary product area, such as Pumps or Heaters, while supporting broader business priorities as needed. The ideal candidate is self-motivated, hands-on, and driven to improve systems, solve problems, and deliver measurable business impact. Success in this role is measured by business value delivered through Continuous Improvement, effective product failure analysis, field service support, implementation of site system initiatives, and contribution to long-term operational performance.

• Support Continuous Improvement initiatives through data collection, observation, implementation support, and follow-through activities.
• Participate in shop‑floor observation activities, time studies, process evaluations, value stream mapping, rapid improvement events, and other improvement efforts.
• Assist with productivity, throughput, quality, cost reduction, and operational improvement projects.
• Support collection and analysis of data used to identify, prioritize, validate, and sustain improvements.

• Perform product inspection, troubleshooting, teardown, repair/rebuild, testing, documentation, and failure analysis for returned or field‑affected products.
• Prepare failure analysis reports, field service reports, and investigation summaries that clearly communicate findings, conclusions, and improvement opportunities.
• Support occasional field service activities, customer recovery efforts, product evaluations, and on‑site technical investigations.
• Identify improvement opportunities and contribute to customer retention and business growth through strategic support of product failure analysis, repair, and field service activities.
• Participate in customer‑facing activities as needed to support investigations and recovery efforts.

• Support the implementation and sustainment of site system initiatives including Environmental, Health & Safety, Total Productive Maintenance, Facilities, Sustainability, and the IDEX Green Initiative.
• Assist with implementation of visual controls, standard work, safety improvements, equipment reliability activities, and other system improvements.
• Support audits, assessments, inspections, and improvement activities associated with SSCI priorities.
• Support improvement and reliability initiatives associated with equipment and facility systems while maintaining focus on system improvement.

• Support Engineering, Operations, Quality, Supply Chain, and other business functions through SSCI priorities and initiatives.
• Develop and update technical documentation when directly supporting Continuous Improvement, Product Failure Analysis & Repair, field service, or site system priorities.
• Support implementation activities associated with approved improvement projects and business initiatives.

• Ability to work in office, manufacturing, warehouse, laboratory, and occasional field service environments.
• Ability to stand, walk, bend, reach, kneel, crouch, and move throughout work areas while performing hands‑on technical activities.
• Ability to lift, carry, push, pull, or move parts, tools, test equipment, and materials up to 45 lbs.; heavier items require team lift or mechanical assistance.
• Ability to use hand tools, basic test equipment, computers, keyboards, and standard office/manufacturing equipment.
• Work may involve general…