Data Center Technician III

Visa sponsorship is not available for this role. Oracle is not in a position now, or in the future, to offer US immigration sponsorship. This includes, but is not limited to, support of H-1B, TN, O-1, or F-1 e.g. EAD, OPT, CPT, I-20, F-1 visa stamp etc.

What you’ll be doing:

• Hardware installation & configuration of enterprise servers and cabling infrastructure.
• Hardware Break/Fix replacement of FRUs
• Rack installation including putting racks in place, cabling, power up and handoff of servers to internal provisioning teams.
• Troubleshooting and resolve Telco Connectivity issues.
• Troubleshoot & Replace Network Switch equipment.
• You will communicate within a ticketing environment that is used and supervised by multiple internal Oracle Cloud service owners and teams.
• Documentation of activities and build/modify SOPs.
• Structured cabling, labelling, and troubleshooting of fiber/copper/telecom cables.
• System power supplies and cabling install, fix and repair.
• Install, Remove, tackle issues in hardware in data centers racks without disturbing other hardware and critical infrastructure on site.
• Maintain asset inventory and update internal application as needed.
• Participate and complete training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies.
• Act within Service Level Agreements (SLA) on the tickets assigned to you in your space.

• Knowledge of server/storage/network hardware.
• Strong interest in learning new DC concepts.
• Strong verbal and written communication skills.
• Day Shift – (4 days per week, 10-hour shifts). May include weekends and holidays.
• Night Shift – (4 days per week, 10-hour shifts). May include weekends and holidays.
• 2+ years working in an IT environment.
• Experience solving problems on servers, networking devices and IT equipment.
• Inventory management experience. Ordering, receiving, and shipping server parts.
• Experience taking on-call shifts and ability to respond to critical events as needed.
• Experience raising issues to Sr. onsite staff and management as needed.
• IT Hardware Concepts knowledge (RAID, SAN, SCIS, Linux/Unix, GRUB)
• Knowledge of trunk infrastructure is a plus.
• Work onsite in West Jordan, UT.

• 4-year degree OR 4+ years of experience.
• 1 year+ experience in Structured Cabling Copper/Fiber, testing of cables, Cooling and Electrical systems concepts inside the data center.

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits and support our people with flexible medical, life insurance, and retirement options.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accomm or by calling  in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law.

Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.