Director Branch Facilities
Listed on 2026-02-28
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Management
Operations Manager, Program / Project Manager
Overview
Please reference the schedule and minimum qualifications listed below before applying.
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Job SummaryDirects the Facilities and Maintenance Services of the Credit Union’s Branch Facilities. Supports the Branch Facilities Team with the management of the Credit Union’s Branches, tenants and departments occupying space within the branch, off-site locations, and properties. Ensures a professional image is consistently maintained, enhanced quality service is adhered to, and all Branch needs are addressed while supporting the image and branding of the credit union.
Job DescriptionLOCATION Mountain America - Tanner Building West Jordan, Utah
• This role requires approximately 25% travel to support business needs
SCHEDULE Full-Time
- Directs the Northern, Central and Southern Branch Facilities Assistant Managers (BFAM), as it pertains to their daily job responsibilities, duties, tasks and projects, their personal development, goal setting and achievement of goals, as well as providing them with ample opportunity to grow and enhance their skills.
- Oversees and manages the BFAM in their management of the Branch Facilities Maintenance Technicians (BFMT), as it pertains to their daily job responsibilities, duties, tasks and projects, their personal development, goal setting and achievement of goals, as well as providing them with ample opportunity to grow and enhance their skills.
- Offers support and assistance to the BFAM with any needs as it pertains to the management of the BFMT, including goal setting, achievements and disciplinary actions.
- Ensure the Team adheres to the same professional image, consistently maintaining, enhancing quality service, and addressing all needs while supporting the image and branding of the credit union.
- Ensure Facility Standards are adhered to, while also encouraging the Team to continually monitor Branches for compliance to said Standards.
- Assist in managing branch-space utilization data and planning for organizational growth projections, capital project prioritization, and design facilitation. To include special projects as required in branches.
- Manage the contracted services for branch locations and ensures that all contracts meet MACU guidelines and standards.
- Responsible for overseeing the appropriate response and resolution on all Branch Tenants/Department needs, issues and concerns in a timely and efficient manner.
- Must have the ability to delegate duties/tasks/projects accordingly and then follow up as needed to ensure quality and budget constraints are adhered to.
- Responsible for overseeing the coordination with the Real Estate and Construction Team on contractual obligations, risk assessment and lease guidelines for Property Management of Branch Tenant spaces as well as vacant properties.
- Responsible for overseeing the development of the landscape and janitorial scope of work and budgetary needs including obtaining competitive bids as it pertains to branches. Responsible for overseeing the review of annual contracts for landscape and janitorial vendors.
- Responsible for overseeing the coordination with BFMT to perform annual inspections to determine needs and develop the necessary scope of work, budget and Project Charter for refreshes/refurbishes. Oversees the continuation of the coordination for scheduling, monitoring, completion of and reconciliation of the project.
- Provides on-time, on-schedule, and on-scope project delivery.
- Monitors the performance of Risk Assessment on each vendor/sub-contractor for landscape and janitorial.
- Responsible for reviewing invoices to original proposals for accuracy and approves within limit.
- Assist Corporate Facilities Team with the management of Space Planning data, changes, etc.
- Frequent travel to the credit union branches is required.
- Perform other duties as assigned
The requirements listed are representative of the knowledge,…
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