Service Manager

Job Details:

Job Location:

WEST JORDAN, UT 84088

• Collaborate with equipment vendors to understand maintenance requirements and capabilities of new inventory additions.
• Provide hands‑on training and support to staff mechanics to ensure top performance.
• Order and manage parts inventory to maintain adequate supplies and facilitate smooth operations.
• Evaluate equipment post‑repair, maintenance, or safety checks to ensure quality and readiness.
• Conduct thorough quality control checks to uphold our high standards.
• Document equipment status before and after rentals for accurate tracking.
• Address customer complaints regarding equipment condition or operation with professionalism and efficiency.
• Create, update, close, and bill work orders with precision.
• File warranty claims promptly to maximize efficiency.
• Maintain and organize detailed equipment service records for compliance and reporting.
• Manage the disposal of solid and hazardous material waste (e.g., batteries, used oil & filters, antifreeze, wash sludge) in accordance with regulations.
• Generate detailed equipment reports, including equipment due for service, fleet status, and service record reporting.
• Perform extensive data entry and report generation to support operational needs.
• Promote a culture of safety awareness among the team.
• Additional duties and tasks as assigned.

• Strong understanding of equipment capabilities and safety requirements.
• Industry
  
  Experience:
  
  3-5 years of extensive background in the repair and maintenance of self‑propelled platforms and lifts.
• Clear perspective on maintenance and repair challenges in the equipment rental industry.
• Proven knowledge of work planning, scheduling, and other supervisory activities.
• Experience in inventory management, operational planning, and team management.
• Strong reporting skills to track and communicate operational metrics.
• Computer literacy, with Microsoft 365 experience as a plus.
• Valid driver’s license required.

Competitive Compensation:
Salary based on experience, ensuring your skills and expertise are rewarded.

Growth Opportunities:
Be part of a growing company where your reliability and skills can lead to career advancement.

Supportive Environment:
Work with a dedicated team that values safety, collaboration, and excellence.

Outstanding Benefits:
Enjoy a very competitive benefits package designed to support your health, wellness, and future -

• Medical insurance
• Dental insurance
• Vision insurance
• Short- or long‑term disability insurance
• Life insurance
• Health savings accounts
• Employee Assistance Program

Paragon Pro Rentals is an Equal Opportunity Employer.