Production Specialist– Full Time – Salt Lake City, Utah

About Us

At Allyant, we firmly believe that every organization’s journey toward equitable access should be straightforward and painless. Gone are the days of worrying about compliance, feeling stressed, or uncertain about accessibility. We have crafted accessibility services and software solutions that cover the entire spectrum, including print and digital document remediation services, document remediation software, and digital accessibility.

Reports to:

Manager, Production

At Allyant, we firmly believe that every organization’s journey toward equitable access should be straightforward and painless. Gone are the days of worrying about compliance, feeling stressed, or uncertain about accessibility. We have crafted accessibility services and software solutions that cover the entire spectrum, including print and digital document remediation services, document remediation software, and digital accessibility.

Our innovative products and services empower organizations of any size, industry, or location to deliver compliant and accessible communications. We are dedicated to helping our clients support people with disabilities and ensuring that information is accessible to everyone, regardless of their circumstances.

That’s why some of the world’s most prominent organizations, spanning Financial Services, Government, Healthcare, Education, and more, entrust Allyant’s solutions to create, assess, remediate, produce, and track compliant communications efficiently and cost-effectively.

The Production Specialist is a member of the Production Department and is responsible for the daily print production, document reproduction, packaging and shipment of alternate format documents and statements for the blind and partially sighted community. The Production Specialist reports directly to the Production Manager.

include the following. Other duties may be assigned.

• Understanding Service Level Agreements (SLA) requirements for all customers, including required turnaround times and applicable document production standards.
• Operating binding and printing equipment.
• Operating manual and automated embossing equipment.
• Stuffing, packaging, receiving and shipping parcels.
• Reporting quality problems to the appropriate personnel for timely correction.
• Ensuring that documents and statements sent to Production are reproduced in the appropriate format, reviewed for compliance with applicable Quality Standards, packaged and shipped in a timely manner, within customer SLA requirements.
• Tracking time spent on specific transcription tasks in support of invoicing and people services processes and through appropriate Allyant utilities, such as JIRA.
• Communicating on a regular basis with members of other departments on the progress and status of specific jobs and assignments.
• Keeping current, with, and, diligently applying, applicable best practices for the production of documents and statements in alternative formats.
• As time permits, completing the Braille Certification Training and any other training as deemed appropriate to the effective performance of the job.
• Maintaining work area in a safe and clean fashion and following all health and safety policies and standards.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• A minimum completion of high school diploma or equivalent
• Experience working in an office or production setting preferred
• Experience operating and maintaining manual book binding equipment (perfect and case binding) in a production setting or aptitude for equipment maintenance
• Knowledge of Braille would be an asset, but not required

• Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Reading Comprehension – Understanding written sentences and paragraphs in work related documents.
• Writing – Communicating effectively in writing as…