Retail Assistant Supervisor

Job Responsibilities

• May assist with staff meetings that improve communication, such as daily toolbox talks and monthly department meetings
• Demonstrate superior guest service by handling guest transactions in a timely and courteous manner, and responding to guest complaints/concerns with a sense of urgency to see to their resolution
• Assure that cash register, transaction, and cash handling procedures are strictly followed and enforced. Correct any register or transaction errors according to established procedures
• Acknowledge and greet guests who come within 10 feet
• Complete or delegate tasks, as required, to bring store into compliance with “guest service” standards
• May assist with the follow‑up of Store Visit Reports and/or assist in the completion of action plans
• Assist in inventory control by performing rack rolling, maintenance, and stock rotation activities
• Assist with the management of newly purchased products for best possible return
• Ensure retail display standards are met
• Complete administrative tasks, including accurate daily/weekly/monthly reporting; opening and closing procedures; cash management; and stock‑on‑hand reporting

• Must be available to work evenings and weekends
• Requires standing, stooping, bending, or carrying for extended periods; requires moving 20-100 pounds by lifting, team lifting, or with mechanical assistance
• Requires tolerance to extreme changes in temperature and humidity
• Ability to move independently or with reasonable accommodation within the facility and community
• Applicant must be physically and mentally able to perform all requirements of the job
• All positions require the completion of a background check. Acknowledging or having criminal convictions does not constitute an automatic bar to employment

High School or Equivalent; 0-2 years previous experience

Entry

• Medical, Vision, Dental, and Voluntary Products
• Paid Time Off (PTO)
• 401(k) Retirement Plan + up to 4% contribution
• Tuition Assistance
• Flexible Spending + Health Savings Accounts
• 10% Discount on ESGW Services
• Employee Wellness Program
• 30% Discount at Goodwill Stores

Easterseals‑Goodwill (ESGW) is an equal‑opportunity employer and encourages all qualified applicants to apply. We are committed to maintaining a recruitment process that is fair and accessible to everyone. We do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetics, or veteran status, in accordance with applicable laws.

If you need assistance or accommodation during the application process, please inform us, and we will do our best to provide appropriate support.