Assistant Manager

Duties

Assists with all retail and production operations to achieve maximum sales potential. Performs all management tasks in the absence of the manager. Assists the manager in planning and training. Presents a professional image to set an example for staff and plays an active role in the management team. Duties include, but are not limited to:

• Conducts regular staff meetings that improve communication with staff, such as daily toolbox talks, monthly department meetings, and weekly management team meetings.
• Develops a superior workforce through coaching conversations, development plans, and by taking action with staff who fail to meet expectations, as directed by HR.
• Reviews production results on a daily, weekly, and monthly basis.
• Monitors staff productivity to establish standards/goals and takes appropriate actions to correct deficiencies.
• The primary focus of the Assistant Manager is in production, but the individual must also be knowledgeable and proficient in retail operations.
• Assists the manager in the consistent and accurate use of a staffing model to schedule staff and to forecast, plan, and track salary expenditures.
• Assists the manager in the timely and accurate reporting (paperwork and electronic forms) related to HR, Safety/Asset Protection, and Accounting.
• Is responsible for store performance and meets budgets in the following areas: revenue, payroll, and controllable expenses.

• Sensitive to guest needs and wishes.
• Ability to work effectively with people with disabilities or other special needs preferred.
• Must have computer experience and be competent in internet use and a variety of computer software applications.
• Prefer experience with profit and loss, sales, or cost management accountability.
• Must have strong interpersonal, communication, monetary, organizational, and decision‑making skills.
• Must be able to read, write, and speak English to communicate with staff and guests.

• Ability to move independently or with reasonable accommodation within the facility and community.
• Must be physically and mentally able to perform all job requirements.
• Able to lift and carry 20–100 pounds with team lifting or mechanical assistance.
• Able to stand, stoop, bend, or carry for extended periods.
• Able to go up and down steps.
• Able to stand and walk the entire shift.
• Tolerance to extreme changes in temperature and humidity.
• Must be able to work flexible hours, evenings, and weekends or longer shifts if needed.
• May be required to work more than 40 hours per week.
• Occasional overnight travel and weekend work may be required if applicable.
• Must have reliable transportation, a valid driver’s license, and proof of personal vehicle insurance.
• Must pass a DMV check.
• All positions require the completion of a background check; having criminal convictions does not automatically preclude employment.

• 0–2 years of retail or comparable management experience.

• Medical, Vision, Dental, and voluntary products.
• Paid Time Off (PTO).
• 401(k) retirement plan with up to 4 % contribution.
• Tuition assistance.
• Flexible Spending and Health Savings Accounts.
• 10 % discount on ESGW services.
• Employee wellness program.
• 30 % discount at Goodwill stores.

Easterseals‑Goodwill is a 501(c)(3) nonprofit organization and a qualifying employer for the Public Service Loan Forgiveness (PSLF) program. Under PSLF, you may be eligible for student loan forgiveness on qualifying loans under specific terms. Contact your loan provider for more information.

Easterseals‑Goodwill (ESGW) is an equal‑opportunity employer and encourages all qualified applicants to apply. We are committed to maintaining a recruitment process that is fair and accessible to everyone. Our goal is to foster a workplace that values diverse perspectives and creates an environment where individuals from various backgrounds feel respected and supported. We do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetics, or veteran status, in accordance with applicable laws.

If you need assistance or accommodation during the application process, please inform us and we will do our best to provide appropriate support.