Outbound Sales Agent

Overview

We are hiring an Outbound Sales Agent. Are you passionate about customer service and have a strong work ethic that embodies what credit unions stand for? Are you interested in starting a career with an exciting and respected financial institution that offers opportunities for comradery, professional growth, and advancement? If so, please read on!

The future of Cyprus Credit Union is tied to our team. We offer competitive pay, comprehensive benefits, opportunities for employee advancement, resources for career development, and a work-hard/play-hard culture. We value diversity, volunteering for our communities, and taking steps to reduce our carbon footprint.

As an Outbound Sales Agent
, you will earn a competitive pay depending on your experience and qualifications, with the opportunity for bonuses and incentives. We offer comprehensive benefits for both part-time and full-time employees.

The Outbound Sales Agent at Cyprus Credit Union is responsible for promoting credit union products as a professional inside sales representative. The primary focus is on making outbound phone calls to existing members to refinance loans from other financial institutions, with the aim of making Cyprus CU their primary financial institution. This role includes contacting members who have recently received loans from Cyprus CU, ensuring customer satisfaction, promoting insurance products (GAP), and providing valuable recommendations to management for product development, pricing, and sales projections.

This position will be responsible for performing the following duties:

• Conduct outbound phone calls to prospective members, with leads provided from recent loan recipients.
• Prospect for new accounts and explore opportunities to grow existing ones.
• Develop member relationships through regular phone calls and lead follow-ups.
• Track sales deals, meet quotas, and achieve sales goals.
• Ensure timely delivery of products.
• Maintain positive relationships with members through phone contact.
• Gather member feedback to improve products and services.
• Resolve member requests, complaints, and issues.
• Promote goodwill and uphold a positive image of the credit union.
• Set sales goals in alignment with company objectives and monitor progress.

High school diploma or equivalent.

Knowledge of company products and services. Understanding of product positioning and competitive conditions. Knowledge of inside sales strategies and techniques.

Previous sales experience helpful.

Strong interpersonal and public relations skills. Excellent sales abilities. Well organized. Problem solving abilities. Able to use computer tracking system.

If you feel that you would be a great addition to our team and meet the qualifications, please apply on the system in front of you. We understand that your time is valuable and we won’t put you through a long drawn out process. We look forward to meeting you!