Inside Sales Executive

Overview

SnugZ USA is an innovative and thriving Top 40 promotional products supplier based out of Salt Lake City, Utah. Founded in 1989, SnugZ is the leading provider of everyday products including branded lanyards, table throws, retractable banners, back drops, flags, floor mats, personal care and health care, drinkware, bags, accessories, custom full‑color wearables (socks, shirt, PJs), office journals, writing instruments, tech, houseware, games, gifts, outdoor items, mints, leather goods and aromatherapy in the promotional products industry.

SnugZ also carries popular retail brands such as Delsey Paris, Nomatic, Zapped Headwear, Perry Ellis, Penguin, Callaway, Thermos, Puffin, Lion Energy, Springland Pet, Totally Bamboo, Draft Top, Zip Sip, Hype Slides and Oakley. In addition, the Basecamp line gives back to the Wounded Warrior Project. SnugZ core values are:
Work Like Crazy, Care Passionately, Think Big, and Do What’s Right.

SnugZ USA is seeking a dynamic Inside Sales Representative to work in a fast‑paced, growing, and fun environment. The successful candidate will be self‑motivated, hardworking, persistent and dependable, building and managing relationships with a regional territory to grow the customer base both organically and by identifying potential customers.

The role requires an individual who is a high‑motivated self‑starter with impeccable organizational skills and a commitment to delivering the highest level of professional dedication and performance.

The ideal candidate thrives in a fast‑paced environment where every day brings new opportunities, changing priorities and tight deadlines. They enjoy juggling multiple customer projects simultaneously, taking pride in delivering exceptional service without sacrificing accuracy or attention to detail.

They are naturally curious, solutions‑oriented and understand that Inside Sales is far more than managing orders. They become trusted advisors to customers by asking thoughtful questions, providing creative product recommendations, and confidently guiding clients toward solutions that align with both their goals and SnugZ USA’s operational capabilities.

This individual possesses strong operational awareness and quickly learns what can and cannot be accomplished within production, sourcing and decorating constraints. Rather than simply saying “no,” they collaborate across departments to find alternative solutions that create successful outcomes for both the customer and the company.

They take ownership of every project from quote through resolution, communicate proactively, remain calm under pressure and build lasting relationships through responsiveness, reliability and follow‑through. They enjoy working as part of a highly collaborative team and understand that delivering a magical customer experience requires partnership across Sales, Customer Experience, Production, Purchasing and other internal teams.

• Service distributors with quick responsiveness delivering quotes, ideas, solutions, and resolutions with a relationship‑driven mindset.
• Develop action plans to set and help achieve territory goals.
• Manage quoting projects and proactive ideation.
• Manage high‑quantity orders.
• Manage and analyze reports and data to pinpoint gaps in growth.
• Work with the Inside Sales manager and VP of Sales to create, measure and execute sales strategy.
• Partner with Account Specialists in assigned region to maximize territory coverage and revenue potential on all assigned accounts.
• Give formal presentations to inform accounts of SnugZ USA products, decoration capabilities, marketing programs and business solutions with a focus on sales.
• Navigate, qualify and research B2B partnerships; engage via email, phone, social media and virtual office visits.
• Achieve monthly sales targets by aligning outside sales team to achieve organizational sales goals.
• Achieve expected volume of proactive customer calls while managing inbound requests.
• Practice knowledge of consultative selling approach.
• Develop creative presentations, programs, specials and flyers for new opportunities.
• Effectively manage multiple…