Case Worker- SL

Title: Case Worker

Department: Advocacy Center

Location: Advocacy Center and West Jordan Shelter

Supervisor: Advocacy Center Program Manager (SL County)

Category: Full time (40 hours per week)

FLSA Status: Non-exempt

Pay: $20.00 – 22.00 per hour, depending on experience.

Schedule: Generally, Monday – Friday business hours, but flexibility is required to meet clients according to their availability. The schedule is five (8-hour) shifts per week. Start and end times could range from 8:00 – 10:00 am (start times) and 4:00 – 7:00 pm (end times) based on personal preference and the current needs of the Advocacy Center.

The Case Worker provides services to shelter residents and community clients. They support survivors with safety/action plans to achieve self-sufficiency and independence. The Case Worker works collaboratively with internal SVS staff and external community service providers to assist survivors in achieving their goals. The Case Worker connects survivors to resources in the areas of housing assistance, employment opportunities, life-skills/support groups, clinical services, legal/court guidance, and financial empowerment.

SVS is a survivor-centered organization where individuals impacted by domestic abuse and sexual violence can realize their own strength, courage, and resilience while on their path to an empowered future.

• Demonstrate regular and reliable attendance. The ability to arrive on time and work scheduled shifts is necessary to provide the required level of services to clients.
• Provide clients with case management services, including but not limited to: initial needs assessment; advocacy; housing-assistance-eligibility verification; rental-assistance coordination; development of safety and action plans; referral services; and assistance in identifying barriers and resources.
• Maintain detailed, accurate, and timely case management notes and documentation in compliance with Family Violence Prevention and Services Act, Victims of Crime Act, and Violence Against Women Act confidentiality mandates.
• Maintain and build professional relationships with community partners to enhance referral process/resources for clients.
• Educate clients on housing programs they may qualify for with SVS and gather required eligibility documentation and provide guidance on housing rights.
• Communicate and coordinate with landlords by providing program information and helping facilitate successful housing placements or ongoing tenancy for eligible clients.
• Assist with housing-related community outreach efforts targeted toward low-income, vulnerable, and underserved populations by distributing informational materials, connecting individuals with available programs, and supporting broader engagement strategies led by program staff.
• Adhere to the mandatory reporting requirements when working with families to ensure the safety and well-being of their children.
• Attend weekly residential and case management meetings to collaborate with the shelter and clinical teams regarding updates on client safety/progress and departmental/organizational goals.
• Deliver individualized advocacy services that recognize and center each client’s cultural identity, values, and lived experiences; and apply culturally responsive practices to ensure all services and recommendations align with their unique cultural framework.
• Demonstrate support for/practice SVS strategic imperative of being part of a 360-degree, trauma-informed organization.
• Ensure confidentiality and proper handling of all client and SVS information.
• Maintain professional ethical standards in all relationships and activities and appropriate professional boundaries with clients, employees, volunteers, donors, and vendors.
• Perform CPR and administer First Aid as needed.

• Attend required training as assigned.
• Complete other duties as assigned.

• Minimum of one year experience in social work/services in the field of domestic violence; and/or experience working with families in crisis.
• Complete 40 hours of core advocacy training with the Utah Domestic Violence Coalition within first six…