Receptionist, Administrative​/Clerical

We deliver exceptional service by hiring extraordinary talent!

The Receptionist provides a full range of administrative, clerical and office support to multiple staff. The Receptionist also welcomes our patients, our patients' families, and all visitors.

• Provides front desk coverage
• Answers telephones and directs the caller to the appropriate associate or their voicemail.
• Greets and directs visitors to the company and assures sign‑in at front desk.
• Takes and retrieves messages for various personnel.
• Announces arrivals and provides customer service to parents, visitors, callers, vendors, etc.
• Provides callers with information such as company address, directions to the company location, company fax numbers, company website and other related information.
• Assist with mail and postage responsibilities (USPS, Fed Ex, UPS, etc.) for Carmel Center
• Assists in the receiving, stocking, and distribution of all supplies.
• Assists with other related clerical duties such as photocopying, faxing, filing, and collating.
• Notifies Scheduler regarding patient absences or delays
• Maintains medication logbook and updates appropriate staff of changes
• Manages Emergency List
• Prepares and maintains telephone directory and other center databases
• Provides administrative services to the clinical staff, including the composition and preparation of routine written correspondence to parents, vendors, therapists, etc.
• Assists with planning of special events as requested
• Maintains waiting area and materials in lobby, keeps conference room stocked and tidy
• Advises Center Leadership of any issues to ensure orderly and efficient administrative operations
• Scans patient data as needed.
• Maintains learner at a glance binder and learner folders
• Assists with managing minor repairs around center in conjunction with utilizing outside support or contractors when necessary
• Provides coverage when other Receptionist is not in center due to vacation, sick, etc.
• Any other duties as requested by the Site Operations Manager or the Admin. staff.
• Maintains client, family and employee confidentiality per LS policy and HIPAA Privacy Rule Regulations.
• Promotes a positive company culture with open communication, respect, and teamwork

• We are a non‑profit organization, so we always focus on what is best for the individuals we serve
• Competitive pay
• A friendly and relaxed atmosphere

• Three options for medical and two options for dental (50% paid by Little Star)
• Vision (100% paid by Little Star)
• Generous paid time off and paid holidays
• 401k with company match

• High School diploma or GED required
• Strong verbal, writing and oral communication skills
• Strong computer skills and Microsoft Office proficiency
• Ability to make a positive impression on all staff and visitors to the center
• Strong organizational habits with attention to detail and accuracy
• Professional appearance
• Must successfully pass the initial and updated criminal history, background, and record checks, which includes driving history checks.
• Must wear appropriate Personal Protective Equipment (PPE), as provided by Little Star, as required, for illness (i.e. masks, etc.).

• Real Care, Real Advocacy, and Real Progress

This Employer Participates in E‑Verify and All Offers of Employment are Contingent Upon Clear Results of a Background Check