Assistant Property Manager

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Company:
Yugo, Formerly Campus Advantage
Community:
Launch

Job Title:

Assistant Property Manager
Position Type:
Full-time / Hourly, On-site
Compensation: $19- $21

The Assistant Property Manager works collaboratively with the Property Manager to successfully oversee day-to-day property management operations for its student housing apartment community. They will be responsible for delivering a positive living and learning experience for residents living in the community.

• Manage delinquent accounts and review, code, and record invoicing and payments.
• Respond to resident inquiries and complaints courteously and professionally.
• Assist with developing the annual property budget.
• Participate in recruitment, training, and coaching initiatives.
• Guide property tours and participate in leasing and marketing activities.
• Ensure the property meets budgetary requirements and expense targets.
• Assist with the monthly close process and end-of-month financial reporting.
• Provide support with rent collection and reporting initiatives for A/R activities.
• Promptly respond to inbound leasing calls and process leases.
• Participate in oversight of the maintenance team, ensure good curb appeal, and participate in quarterly inspections.
• Promptly and accurately apply fees to ledgers, assess fines for lease violations, and process evictions as needed.
• Performs other related duties as assigned by management.

• Uphold the mission and values of the company to the highest level.
• Prioritize and delegate tasks using effective time management skills.
• Enjoy working collaboratively within a team environment.
• Possess effective time management and problem-solving skills.
• Ability to meet and uphold strong deadlines is a must in this role.
• Demonstrate above-average verbal and written communication skills.
• Be an effective leader who directs, supports, and encourages team members.
• Can effectively assess problems and implement innovative solutions.
• Strive to always deliver the highest standards of customer service and satisfaction.
• Possess exceptional conflict-resolution skills with the ability to remain calm under pressure.
• Possess a high level of organizational skills to ensure all aspects of the role are met.

• Bachelor’s Degree in a related field is highly preferred.
• Minimum of 4 years of previous residential rental community experience.
• Strong computer literacy and advanced proficiency using MS Office software.
• Previous experience utilizing property management software is preferred.

• Diversity - Demonstrates knowledge of EEO policy;
  Shows respect and sensitivity for cultural differences;
  Educates others on the value of diversity;
  Promotes a harassment-free environment;
  Builds a diverse workforce.
• Ethics - Treats people with respect;
  Keeps commitments;
  Inspires the trust of others;
  Works with integrity and ethically;
  Upholds organizational values.
• Customer Service - Manages difficult or emotional customer situations;
  Responds promptly to customer needs;
  Solicits customer feedback to improve service;
  Responds to requests for service and assistance;
  Meets commitments.
• Initiative - Volunteers readily;
  Undertakes self-development activities;
  Seeks increased responsibilities;
  Takes independent actions and calculated risks;
  Looks for and takes advantage of opportunities;
  Asks for and offers help when needed.
• Quality - Demonstrates accuracy and thoroughness;
  Looks for ways to improve and promote quality;
  Applies feedback to improve performance;
  Monitors own work to ensure quality.

This position offers a competitive hourly rate, bonus eligibility, and opportunities for advancement and growth.

This position is eligible to participate in Campus Advantage’s benefits plan. This includes:

• Competitive and flexible medical, dental, and vision plans
• Competitive 401K match
• Health Savings Accounts (HSA) with generous company contribution
• Flexible Spending Accounts (FSA)
• Paid vacation time and holidays
• Paid parental…