Venue Manager - Audio Visual, Event Technology

Description Company Overview

Pinnacle Live is a premium, in-house AV and event production company operating at premier hotels and resorts across North America. We exist to Elevate Experiences - combining cutting-edge production with a deeply human touch, holding ourselves to a standard where exceptional is the baseline. We're guided by three core values:
Excellence is our attitude. Innovation is our mindset. Our people make the difference. If you show up prepared, take ownership of your craft, and want to grow alongside a team that holds itself to high standards, we'd love to meet you.

Pinnacle Live is an equal opportunity employer committed to building a diverse, equitable, and inclusive workplace where every team member can thrive.

The Venue Manager is responsible for managing the day-to-day AV operations and service delivery for their assigned venue under the direction of the Venue Director.

• Oversee daily floor operation, including set/strike equipment for each event as required. This can include supervision of non-union, union and contract labor to ensure all set up and strikes are completed according to Pinnacle Live's standards.
• Operate equipment in a live show setting as needed.
• Greet guest/client before the event and provide clear instructions on how to operate equipment.
• Provide continued communication with clients to ensure success of all events.
• Follow through on all client requests and look for opportunities to enhance the client's event.
• Complete necessary flow sheets, schedule and purchase orders for equipment delivery andlabor, as needed.
• Ensure all inventory is in good working order and rental condition.
• Complies and enforces all Company security and safety measures.
• Continually work toward updating and improving technical skills
• Maintain accurate client event information into the Company's billing/event order system.
• Review invoice with client and obtain client's signature on invoice and add-ons.
• Manage venue inventory and location of equipment to ensure the inventory is secure from theftand/or damage.
• Ensure any lost, stolen, or damaged equipment is immediately reported to their supervisor.
• Ensure all Company occupied areas are clean, organized and up to Company standards.
• Perform other duties as assigned.

• High School diploma, GED or equivalent.
• Two (2) to three (3) years' prior experience in the audio visual and/or hospitality industry.
• Two (2) years' advanced audio and visual experience in a theatrical or live event environment.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill, and/or ability required.

• Strong technical aptitude, including audio visual equipment set up, strike and operation.
• Planning ability; able to plan and prioritize.
• Excellent organizations skills
• Strong inter-personal skills
• Strong verbal, listening and written communication skills.
• Strong customer focus
• Strong team player orientation
• Basic computer skills including MS Office, networking,ITdevicemanagement, PC and Macoperations. Must be proficient with PowerPoint, Keynote, and Internet usage.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sit at a desk
• Stand or walk for long periods, including up and down stairs
• Consistently bend and stoop
• Use hands to hold, handle, or…