Front Office - Front Desk Agent

Hotel Viata, 320 S Capital of Texas Highway, West Lake Hills, Texas, United States of America

Posted Monday, September 15, 2025 at 5:00 AM

Company

Description:

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do.

We are focused on long-term value creation and sustainable growth. Our Guiding Principles:
Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment

Provides warm and welcoming experience for all guests and visitors. Handles all aspects of guest registration/check‑in. Handles area attractions. Resolves guest concerns and provides professional service to gain high level of guest confidence and satisfaction. Enters information into computer system, collects funds and runs necessary reports. Seeks opportunities to maximize revenue.

You will bring your experience, skills, and knowledge in the hotel industry. Your positive disposition and willingness to go above and beyond to provide the best service to all our guests.

Experience working in hospitality industry and at the front office operations.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.