Customer Service Manager - Terminal Ops & Travel Benefits
Job in
West Linn, Clackamas County, Oregon, 97068, USA
Listed on 2026-08-09
Listing for:
American Airlines
Full Time
position Listed on 2026-08-09
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management, Customer Success Management -
Management
Client Relationship Management
Job Description & How to Apply Below
American Airlines in Oregon seeks a Customer Service Manager to lead a team of customer service associates within the Centers and Passages or Stations Group, delivering a safe, productive and high‑performing environment while ensuring the highest customer experience.
The role emphasizes coaching frontline staff, regulatory compliance with DAB, FAA and other agencies, and building strong relationships with clients to ensure excellent service delivery.
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