Lumber Sales Coordinator

PARR is the total source for homebuilding supplies, solutions, and services. We focus on supplying building materials and solutions to professional home builders of all sizes including custom builders, large production builders, and multifamily builders. Our customers and community members know that they can rely on us for Legendary Service and quality products.

Pay: $23.27-$25.51 hourlyPARR’s Lumber Sales Coordinator executes all aspects of our sales call process and strategies, facilitating and coordinating business activities of accounts and executing PARR sales initiatives. Their primary focus is supporting the sales team by creating quotes, processing orders, and helping to manage construction schedules. The Lumber Sales Coordinator receives daily direction from Lumber Outside Sales Person on the team and reports to the Division Sales Manager.

Interacts daily with General Managers and both internal and external customers.

Interacts regularly with corporate employees (Central Purchasing Department, Account Management Team, IT Department, Window Sales, Millwork Sales, Truss Sales). Interacts regularly with vendor representatives and industry associates.

Duties and Responsibilities Establish and maintains professional relationships with customers

Communicates with wide number of customers in Residential Construction industry, and helps to sell and manages the timely flow of building materials to their jobsite

Expertly uses, promotes & facilitates PARR Bridge Strategy Proactively set, reach for, and meet (or exceed) personal sales and profit goals

Primary player in deepening customer relationship and scheduling timely material shipments – ensuring account profitability as well as customer satisfaction & loyalty

Ability to sell on overall quality, value, and service, rather than price

Precisely and efficiently manage one’s time and prioritize workflow in fast-paced environment

Communicates with dispatch to ensure that they are not over promising deliveries to customers

Sends pictures of returns to dispatch with request for pickup

Maintains customer profiles in Outlook or CRM to include full name, company name, title, office number, cell number, email, and matrix

Maintains cleanliness of workspace

Follows best practices in order entry, setting up deliveries, and all aspects of job Walks customer to product in store

Introduces himself/herself to customer and uses customer’s name when possible

Manages their open orders to ensure orders are being invoiced in a timely manner or deleted

Accurately takes in plans and submits details to the MES and/or EWPUses DDMS to ensure customer satisfaction

Follows SPC guidelines and proper GP%
Completes PO’s on time, confirms confirmation and ties PO to order

Greets walk-in customers professionally

Answers phone promptly with professional greeting

Identifies customer’s urgency and completes orders quickly

Confirms customer’s material needs prior to sending deliveries

Maintains material specifications for customer PTO’s in customer folder

Completes quotes and follows up in a timely manner

Proactive with customer’s needs

Maintains a PARR share file for customer plans and take-offs

Has a high level of follow-through with orders – ensures inventory arrives, communicates with customers, etc.

Perform other related duties as assigned

Job Knowledge Writes quotes and orders with a high degree of accuracy and speed

Writes transfers and purchase orders with correct pricing

Can simple takeoffs for windows, doors, siding, and other materials

Regularly attends PK’s and PARR offered classes

Completes AMT training

Follows proper material return procedures

Manages outlook and personal notebook

Searches inventory and open orders in all yards to meet customer’s preferred option

Utilizes all resources to find solutions

Follows all AR account and cash handling procedures

Seeks to learn products and their application for end user Completes online training as needed

Understands pricing levels and avoids un-necessary discounting

Able to seek out product transactions and order history

Seeks substitute products if out of stock

Reports low inventory when needed

Makes outgoing phone calls to prospects regarding business…