Junior Systems Administrator

Do you like working with different project teams in a fast-paced environment? Are you interested in joining an organization focused on making a positive impact? If so, we’d like to talk with you about growing with us.

We are currently seeking a
full-time Junior System Administrator for our Memphis, TN office
. This is an excellent opportunity to join and grow EnSafe, getting involved in a variety of projects for a diverse range of clients worldwide.

This position is based onsite at EnSafe's corporate headquarters in Memphis, TN, located on our beautiful campus. Relocation assistance is available for candidates who need to relocate to meet this requirement.

We are seeking an IT professional with a strong foundation in service desk or desktop support who is ready for the next step. In this role, you'll combine hands-on user support with growing ownership of systems administration, Microsoft 365, endpoint management, security, and infrastructure. If you're eager to learn, take on new challenges, and build a long-term career in IT, we'd love to hear from you.

The successful candidate will receive direct mentorship from the Director of Information Technology and a defined path to Systems Administrator as scope and independence grow.

Joining our team means immersing yourself in an environment that nurtures creativity, encourages collaboration at all levels, fosters a supportive culture, and facilitates professional development.

Key responsibilities of this position will include:

• Handle day-to-day Active Directory and Entra : user and group lifecycle, permissions, and group policy updates.
• Support Microsoft 365 administration across Exchange Online, SharePoint Online, Teams, and One Drive, including licensing and service health monitoring.
• Own endpoint provisioning, configuration, and compliance through Microsoft Intune (Windows, iOS, Android), including application packaging, deployment, and patch and update rings.
• Run server patching on a defined schedule. Monitor backups, test restores, and follow documented recovery procedures.
• Take Tier 2 escalations from the service desk through Fresh service, documenting resolution and root cause.
• Assist with security operations: endpoint detection and response alerts, email security, and log review.
• Coordinate with our managed network services partner on Fortinet infrastructure, including scheduling and escorting maintenance windows and validating changes.
• Maintain system documentation, configuration baselines, and asset inventory.
• Participate in change management and vulnerability remediation.
• Assist with office openings, moves, and integration work as the company grows.
• Take Tier 2 and Tier 3 escalations from the service desk through Fresh service, documenting resolution and root cause. Like everyone on a team this size, you'll also pick up front-line tickets when volume calls for it.

• 2+ years in desktop support, service desk, or a junior systems role in a Windows and Microsoft environment.
• Working knowledge of Active Directory and Microsoft 365 administration.
• Hands-on experience with Microsoft Intune or an equivalent endpoint management platform.
• Comfortable using Power Shell for routine administration, with the appetite to build real scripting depth.
• Understanding of TCP/IP networking fundamentals (DNS, DHCP, VLANs, firewalls) sufficient to troubleshoot alongside vendors.
• Experience working in a ticketing system and following a defined change process.
• Ability to pass a background screening.

• CompTIA A+, Network+, or Security+, or Microsoft certifications (AZ-104, MD-102, MS-102), held or in progress.
• Exposure to any of:
  Crowd Strike Falcon, Fortinet network equipment, Sumo Logic or another SIEM, privileged access management platforms.
• Experience supporting a multi-site organization.

• Employee-Owned Advantage
  EnSafe is 100% employee-owned, with an ESOP (Employee Stock Ownership Plan) since 1997. That means when EnSafe succeeds, you succeed too, turning company growth directly into shared rewards.
• Commitment to Growth and Wellness
  The company supports personalized…