Practice Manager - Westrock Orthodontics

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Can you inspire, lead and grow an orthodontic practice? We’re looking for a “growth engineer” aka office manager extraordinaire! The Practice Manager is the foundation of Rock Dental Brands success. Through consistent daily monitoring, and weekly reporting, the Practice Manager is Rock Dental Brands’ front-line supervisor and business  summary: the Practice Manager has the overall responsibility for planning, organizing, directing and coordinating the work and resources involved in running a service oriented healthcare practice.

The goal is to ensure the company vision is attained, the values are upheld and a dynamic environment is created.

Skills Strong management and leadership skills

Ability to work well with public

Excellent verbal and written communication skills

Extensive organization skills

Excellent attention to detail

Ability to multitask

Excellent time management skills

What You’ll DoProvide day-to-day leadership to the practice;
Partner with Regional Manager to execute on business objectives and provide insights on execution at our locations in West Memphis, Helena, Forrest City and Blytheville, AR.Serve as liaison between doctors/providers and staff regarding work assignments and clinical priorities

Conduct audits of patient schedules; quality of data entry and patient information; consistency of patient consultations and financial presentations; internal referral process; and supply orders and utilization

Assist front office team as needed in presenting post-exam consultations and financing options

Partner with Recruiting team to identify, select, and hire high performing candidates

Perform team member development including but not limited to training, continuous coaching conversations, performance documentation, and disciplinary action as needed.

Create and manage weekly team member schedules and labor costs

Who We’re Looking For Someone dedicated to going above and beyond to ensure the best customer service and patient experience

Excellent communicator and motivator to confidently lead our teams by building relationships of trust, open communication, and a collaborative office culture

Well-organized, adaptable individual who is comfortable managing diverse teams while handling changing priorities

The Perks!

Competitive pay and monthly bonus structure

Growth and advancement opportunities for leadership roles

Paid Time Off
401(k)
Wide variety of additional benefits including:

Medical Dental Vision Short -term and Long-term Disability Health Saving Account Supplement Life Insurance for you or your dependents

Uniform and Shoe Stipend Basic Customer  service experience

Intermediate Google Suite proficiency, specifically Sheets & Documents Management

Experience:

2-3 years (Required)

Preferred Qualifications Dental office management experience, especially in a multi-specialty office, highly preferred

Knowledge or use of an orthodontic practice management software CPR-BLS, RDA, or other related dental certifications
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