Security Officer

The opportunity

Delaware North Gaming is hiring a full-time Security Officer 3 to join our team at Southland Casino in West Memphis, Arkansas. As a Security Officer, you will ensure a safe and secure environment for our guests and team members.

$21.00 – $23.00 / hour

Information on our comprehensive benefits package can be found at

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

• Patrol casino floor and respond to potential disturbances or encounters which could become violent
• Mitigate disputes between customers or customers and team member by using proven training and deescalation techniques
• In the event of a physical disturbance use proven control and threat mitigation techniques to safely and quickly end the disturbance
• Respond to incidents throughout the casino and parking lot that fall within the officers response criteria
• Respond to serious medical issues throughout the casino property to assist other first responders
• Engage in regular training exercises and conduct training scenarios with other security staff to promote awareness of the techniques
• Complete detailed reports for incidents in a correct, concise, and timely manner
• Drive a motor vehicle when necessary

• High school degree or equivalent required
• Law enforcement or related experience a plus
• Gaming background a plus
• Must have and maintain a valid driver’s license, pass a motor vehicle records check and drug test
• Ability to work across departmental lines with guests and vendors
• Maintain a professional and courteous demeanor when handling guest issues
• Must be able to be licensed by State Gaming Commission

• Ability to maintain poise and calm demeanor in stressful situations
• Physical ability to stand and walk long periods of time and engage in rigorous activity when needed
• Ability to complete a very strenuous physical training course involving control and take down tactics
• Flexibility to work varying hours depending on need
• Vision must be sufficient that the officer is not restricted in the performance of duties day or night
• Occasionally smoky andloud environment

Evenings
Overnight
Holidays
Weekends
8hr shift
Events
OT as needed