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Customer Service Assistant; Games

Job in West Mifflin, Allegheny County, Pennsylvania, 15122, USA
Listing for: HB Leisure Ltd.
Full Time position
Listed on 2026-07-25
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 16531 - 22041 USD Yearly USD 16531.00 22041.00 YEAR
Job Description & How to Apply Below
Position: Customer Service Assistant (Games)

Why HB Leisure

At HB Leisure, we strive to create amazing guest experiences with the help of our great team. We take pride in games—starting with our team. Our Games Attendants are the foundation of our culture, and we’re committed to providing them with a great work environment and opportunities to grow with us.

ABOUT THE JOB

This is a terrific opportunity for students, young professionals, or community members looking to gain experience in games and entertainment. As a Games Attendant, you will interact with guests, demonstrate game rules, and contribute to a fun and safe gaming environment.

WHAT YOU’LL DO
  • Greet guests in a fun and friendly way
  • Explain game rules and encourage guests to play—and come back for more!
  • Use your energy and training to boost sales
  • Restock prizes and maintain organized prize display
  • Handle sales transactions accurately
  • Keep the games area clean, safe, and presentable at all times
  • Assist with inventory and product transfers
WHAT MAKES YOU A GREAT FIT
  • Be passionate about creating fun, making memories, and enhancing guest experiences
  • Outgoing, cheerful outlook with high energy
  • Comfortable interacting with guests of all ages and backgrounds
  • Reliable, punctual, and able to follow instructions
  • Flexibility to work evenings, weekends, and holidays as needed
  • Must be able to stand, sit, squat, walk for extended periods of time
  • Able to work outdoors in varying weather conditions
PERKS AND BENEFITS
  • Awesome culture that’s inclusive, rewarding and FUN!
  • Opportunity to be promoted from within through a robust training program
  • Exclusive employee ride nights & team appreciation events
  • Food, game, and merchandise discounts
  • Flexible schedules around your availability
  • Eligibility for daily performance bonuses
  • Free park admission and/or discounted guest tickets for family and friends (at participating sites)

HB Leisure is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making or any other characteristic protected by law. If you need an accommodation to complete an online application, please send an email to our recruiting team at

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