Kennywood - Park Housekeeping Team Member

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with over 40 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique, all are united by a shared purpose:
Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®, the intersection of heart and hospitality.

As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.

Kennywood is a National Historic Landmark with over 125 years of experience in fun! Kennywood has an unmatched mix of more than 40 modern attractions and one-of-a-kind classic rides, including eight roller coasters, a Kiddieland with pint-sized thrills for the little ones, and more. Kennywood's rich history spans generations of good times and extends beyond the traditional summer season with popular Halloween and Holiday events.

Roles & Responsibilities:

• Do you love working and engaging with people? Do you have an eye for detail and take pride in your ability to tidy up a space? If so, our Park Housekeeping position might be the perfect fit for you! This role is perfect for someone who enjoys interacting with others and providing exceptional customer service. The ideal candidate should be happy to be constantly moving and readily seeking out the next task.
• Working as a Park Housekeeping Team Member is a great way to gain valuable customer service, decision-making, and problem-solving skills. Take the first step toward a long and rewarding career by becoming a respected member of our team.
• Provide exceptional guest service by assisting guests with their questions or issues
• Clean and disinfect public and office areas on a scheduled rotating basis.
• Respond to emergency clean-up situations, as needed
• Perform maintenance and upkeep for all restroom facilities.
• Clean and sanitize all toilets, sinks, and counters
• Remove trash from all receptacles
• Clean and polish surfaces, windows and furniture to ensure these surfaces remain free of dirt or residue.
• Vacuum, mop, and/or sweep the floors, as needed
• Monitor and immediately escalate any damages or safety hazards to maintenance or leadership
• Maintain a safe, clean, and organized work environment
• Maintain records of all work completed and safety inspections.
• Inspect equipment to ensure conformance with operational standards.
• Monitor and stock cleaning supplies, tools, and chemicals.
• All other duties assigned by leadership

Education And Experience:

• No educational requirements needed
• No previous experience is required for this role

Language:
Ability to read, write, and speak fluent English Spanish or other bilingual language skills are a plus.

Requirements:

• Must be at least 18 years of age to comply with Pennsylvania Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays
• Ability to work at the park during non-operating hours, including late evenings or the hours prior to the park opening each day.
• Must have reliable transportation to and from work for your scheduled shift
• Ability to comply with all uniform policies
• Must possess a strong attention to detail, to quickly notice objects and areas around the property that require attention.
• Ability to make safety a priority and use the proper PPE when utilizing certain types of equipment or working in certain areas
• Must be able to safely and expertly operate a variety of cleaning tools and ladders
• Must display a positive attitude, eagerness to learn, and professional image in compliance with all park guidelines
• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
• Ability to follow direction,…