More jobs:
Training Program
Job in
West Mifflin, Allegheny County, Pennsylvania, 15122, USA
Listed on 2026-08-24
Listing for:
Tharp Consulting
Apprenticeship/Internship
position Listed on 2026-08-24
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
- Participate in a structured training program focused on entry-level product and customer support roles in the Educational Services sector.
- Develop skills in technical troubleshooting, CRM tools, documentation, and professional communication.
- Support education-focused products by analyzing user issues and collaborating with internal teams.
- Engage in classroom learning, hands‑on practice, and mentorship to enhance technical and soft skills.
Responsibilities
- Participate in a structured training program focused on entry-level product and customer support roles in the Educational Services sector.
- Develop skills in technical troubleshooting, CRM tools, documentation, and professional communication.
- Support education-focused products by analyzing user issues and collaborating with internal teams.
- Engage in classroom learning, hands‑on practice, and mentorship to enhance technical and soft skills.
- Strong interest in technical support and customer service roles.
- Excellent communication and problem‑solving abilities.
- Commitment to growth mindset, equity, and career development.
- Ability to work collaboratively in team environments.
Building technical proficiency, supporting users, documenting issues, and contributing to a positive, inclusive work environment.
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