FBO General Manager; GM Pittsburgh, PA Area

Overview

Vantage Aviation is a fully integrated, multi-vertical business aviation firm that specializes in private aviation. Hangar leasing, fuel and ground handling support, aircraft management and charter services, flight training schools, and turbine maintenance services are within our scope. Vantage Aviation is a private equity-backed, fully integrated firm pursuing FBO, MRO, and 135 charter acquisitions and development opportunities throughout North America. We seek opportunities where airport sponsors and aviation stakeholders benefit from our integrated, full-service offering.

Our services meet the highest Minimum Standards of Service within the industry.

The FBO General Manager (GM) is an exceptional relationship builder and provides front-line leadership for a world-class customer service and safety-oriented operations team. This role oversees safe activities on the ramp and fosters positive interactions with customers, pilots, passengers, senior staff, and regulatory agencies. The GM will be responsible for the Allegheny County Airport location, drive strong business results for the FBO, and own the Profit and Loss statements for this location.

The GM will provide leadership and support to staff while focusing on location development and will implement operational excellence techniques to foster growth and improvement at each site.

• Responsibilities and Duties:
  • Full profit and loss responsibilities for the FBO
  • Provide strong leadership and support
  • Improve profitability by championing operational excellence, continuous process improvement, and KPIs
  • Business growth and development
  • Live, promote, and uphold our standards of service
  • Ensure department supervisors have resources (staff, technology, training) to achieve goals
  • Foster a teamwork-oriented, high-performance culture that is customer-focused and safety-minded
  • Contract review and negotiation (hangar leases, airport sponsor leases, fuel, equipment, and vendor contracts)
  • Coordinate with Vantage’s senior leadership on budget preparation, variance reporting, and performance aligned with company goals
  • Assist in development and implementation of processes and procedures
  • Directly manage all Customer Service, Line Service, and other operational employees
  • Collaborate with other divisional leaders in aircraft management, charter, and maintenance
  • Periodically conduct market comparisons to ensure competitive rates
  • Participate in regular meetings with senior leadership
  • Train, coach, evaluate, and develop new hire employees per established procedures
  • Ensure compliance with company training and safety plans (SMS, ERP, etc.)
  • Ensure adherence to ground lease agreements, service standards (e.g., ATA 103, DLA)
  • Assist with implementation and certification of FBO certifications as directed by senior leadership
  • Communicate with customers and employees in person, by phone, and via radio
  • Promote good housekeeping practices and uniform standards

• Ability to interact with senior level executives
• Independent direction and judgment in a fast-paced environment
• Strong leadership, communication, organizational and interpersonal skills
• High integrity and critical thinking
• Thrives in an entrepreneurial, dynamic environment with a record of achievement
• Strong communication skills

This position operates in a professional environment and may involve exposure to weather conditions and contact with both moving and non-moving aircraft. Depending on daily operations, a large portion of time may be spent outdoors.

The following physical demands are representative of the essential functions of this job: lifting up to 50 pounds; exposure to noise, chemicals, fumes, and machinery; outdoor work in all weather conditions; standing to greet customers and moving around the facility.

This is an exempt position. The role may require working evenings, weekends, and holidays to accommodate customer and employee needs.

This position will initially report directly to the Chief Executive Officer of Vantage Aviation.

Travel is expected from time to time for industry events, sales opportunities, and new location startup as required.

Vantage Aviation is an Equal Opportunity employer.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. Duties may change at any time with or without notice.

• Ability to pass a drug screening
• Ability to pass a background check

• Full Health Benefits Program
• 401k with matching program
• Attractive PTO policy
• Opportunities for advancement
• Paid training
• Professional development assistance

• Existing management at FBO: 2-3 years (Required)
• Managerial experience: 5+ years (Required)

• The ideal candidate will live within a reasonable drive of the FBOs in the Pittsburgh, PA area. If you are not in the Pittsburgh area, relocation will be required prior to…