ServiceNow Developer

** CONTINGENT UPON CONTRACT AWARD
** Overview:

Job Title: Service Now Developer

Security Clearance: DOE L (or DoD Secret or higher equivalent)

Location
:
West Mifflin, PA

(Due to the nature of the work and contract requirements, U.S. Citizenship is required.)

C3EL is seeking a Service Now Developer to support the Naval Reactors Laboratory Field Office (NRLFO) Mission Support Division at Bettis Atomic Power Laboratory in West Mifflin, PA. The Developer will design, configure, develop, deploy, document, and sustain Service Now workflow applications supporting business and technical processes within a highly regulated Federal environment.

Responsibilities will include, but not be limited to:

• Design and develop Service Now applications, forms, workflows, catalog solutions, and custom applications.
• Configure and script Service Now modules.
• Provide operations support for deployed applications.
• Document developed and deployed modules.
• Maintain development tracking and audit records.
• Support workflow automation and special projects.
• Brief management on development status.
• Ensure Service Now activities comply with DOE/NNSA, Federal IT, cybersecurity, configuration-management, and documentation requirements.

• U.S. Citizenship.
• Must be eligible to obtain and maintain a DOE L clearance. (DoD Secret or higher clearance reciprocity may be utilized while DOE adjudication is being completed.)
• Must demonstrate proficiency configuring, scripting, developing, and deploying solutions across Service Now modules including ITSM, ITOM, Workflow, Catalog, and custom applications.
• Must understand Federal IT compliance requirements involving change control, configuration management, auditability, secure workflow development, and documentation.

• Experience integrating Service Now with enterprise systems operating under Federal compliance requirements.
• Familiarity with secure development lifecycle practices.
• Experience developing SOPs, IT procedures, and compliance documentation.
• Workflow/process-improvement experience.
• Demonstrated ability to collaborate across Government, contractor, and technical organizations.

• Bachelor's degree in computer science, Information Technology, or a related field and at least two years of directly relevant Service Now development/administration experience.