Call Center Representative

Call Center Representative

With more than 25 years in business, Bath Planet is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance‑free.

Tubbs by Grubbs of West Monroe, LA is looking for a Call Center Representative for our market and surrounding areas to join our winning team. Join our team of professionals and earn a substantial income, work for one of the fastest growing companies in the industry. Earn money while making a positive impact that helps homeowners improve their homes.

Customer Service skills are a must. Contact homeowners by telephone, set up qualified appointments for free consultations. Input lead information, update reports and answer phone calls from ads.

• Deliver scripted pitch to the homeowners
• Adjust scripted pitch to meet needs of specific homeowners
• Handle homeowner's questions and objections
• Obtain homeowner's information including names, addresses, phone numbers, etc
• Receive appointments over the telephone
• Input appointment details into the computer system
• Input homeowners’ information and important details of conversation
• Confirm appointments placed with canvassers or sales representative
• Issue appointments for reps to meet prospective homeowners
• Quality control phone calls
• Answer telephone calls from potential homeowners who are responding to advertisements
• Contact homeowners to follow up on initial interaction
• Update lead information and maintaining reports

• Knowledge of sales and marketing principles and strategies
• Relevant work experience in telemarketing, sales, marketing, or promotions
• Product knowledge – Training provided
• Proficiency in relevant computer applications

If you’re confident on the phone, motivated by results, and ready to turn conversations into qualified appointments, we’d love to hear from you. This is a great opportunity for someone who thrives in a fast‑paced environment and enjoys connecting with customers.

Apply today and start helping homeowners take the first step toward upgrading their tub or shower!